LTSS Service Care Manager

Spectraforce Technologies

United States, Texas, McAllen

Dec 12, 2025

Job Title: LTSS Service Care Manager

Assignment Duration: 12 months

Location: Remote: McAllen - Rio Grande City area

Job Description:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Responsibilities:

?Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
Assists with developing ongoing long-term care plans/service plans and works to identify providers, , and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
Performs other duties as assigned
Complies with all policies and standards

Candidate Requirements
Education/Certification	Required Licensed Practical Nurse or Licensed Vocational Nurse	Preferred:
Licensure	Required: Licensed Practical Nurse or Licensed Vocational Nurse	Preferred:
Years of experience required Disqualifiers Best vs. average Performance indicators	Must haves: Experience in completing assessments and case management preferred. Familiar with Outlook (Microsoft, Excel, Outlook emails) Nice to haves: Previous MCO experience Disqualifiers: Non-bilingual Performance indicators:
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	Time Management
2	Organization
3	Bilingual (English& Spanish)