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Office Operations Assistant - Family Practice - 40 Hours - Day Shift

Henry Ford Health System
United States, Michigan, Novi
Dec 09, 2025

Schedule: Full Time, Days, 40 hours
Location: Novi, Michigan

GENERAL SUMMARY:
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:
* Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
* Verifies and enters demographic information. Obtains and verifies insurance authorizations/precertification.
* Completes medical record release requests and schedules/confirms patient appointments.
* Enters, reviews and submits charges for patient procedures and services daily.
* Collects co-payments and reconciles all daily reports and deposits for accuracy.
* Provides general office and clerical support to assigned area.

Requirements:
* High School diploma equivalency
* 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Information


  • Organization: Henry Ford Ascension Medical Group MI
  • Department: Park Family Practice
  • Shift: Day Job
  • Union Code: Not Applicable

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