Assistant, Instructional Support Center

Title: Assistant, Instructional Support Center

Department: CEWD Operations

Campus Location: Arnold/Main Campus

Salary Range: $17/hr

Work Mode: This position requires a full-time in-person presence on campus or at alternative locations.

Hours Per Week:20 hrs per week

Work Schedule:M-Th 9:30am-2:30pm

Position Type:Hourly and Temporary, Non-Exempt

Position Summary

The Assistant, ISC is responsible for implementation of student engagement efforts through direct community contact and electronic media that directly supports courses, programs, and training delivered by departments in the School of Continuing Education and Workforce Development. The Assistant is responsible for the dissemination of information to the general public and students of the Continuing Education and Workforce Development program areas. In addition, the Assistant is responsible for providing operational support for activities and processes related to public inquiry, students, faculty and staff, database and office systems.

Job Duties and Responsibilities

Assists with general student inquiry and registration; assists with CEWD phone system when calls are transferred; process wait-listed student report and registrations; process mail for the CEWD Suite; other duties assigned.

This position typically reports to an Assistant Director, Manager, or Director.

Required Qualifications:

- High School diploma or GED, required.
- One year of administrative support experience in a business or educational environment.
- Demonstrated ability to utilize standard word processing, spreadsheets and database systems at an intermediate level.
- Excellent oral, written and interpersonal communication skills, including a clear telephone manner and superior customer service skills including conflict resolution.

Preferred Qualifications:

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.

In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility.

Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd.

As a temporary employee you are entitled to sick and safe leave benefits.