Meatbird Head Service Person

Area Supervisor Field Services

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today!

Job Summary

Supervises, assists, and supports a team of Service Technicians that ensure a uniform implementation of the company's Turkey Management Program. Develops and motivates a team and contract growers and develops new management practices, programs.

Key Responsibilities

• Supervises the day-to-day activities of a team of individual contributors. Provides guidance, coaching, and support to ensure successful completion of tasks. Participates in HR activities such as hiring, terminations, performance management, goal setting, team member development, scheduling, etc. Enforces systems, policies, and procedures.

• Provides coverage for team members responsibilities as needed.

• Provides training and ongoing support in development of job skills, such as understanding of management program, disease diagnosis, communication with growers, proper documentation, medication administration, flock closeouts for proper payment, etc.

• Intercedes as necessary to ensure service technicians maintain a positive working relationship between growers and company and informs management of any unresolved problems.

• Maintains periodic contact with growers to assess working relationship with field representatives, health of flocks, and to assist as needed.

• Investigates disease problems and coordinates veterinarian recommendations to implement vaccination and clean-up programs.

• Reviews weekly service reports to identify specific needs or support.

• Reviews all documentation and reports to ensure accuracy, identify specific needs or support, and correct errors prior to flock closeouts.

• Prepares monthly highlight report for submission to management noting variances to performance goals.

• Offers improvement suggestions for facilities that will improve quality and cost.

• Provides suggestions to be incorporated in the company's production performance goals.

Minimum Qualifications (Educations & Experience)

• Bachelor's degree with an emphasis in Poultry Science or equivalent

• 4+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role

• 1+ year of leadership experience or the knowledge, skills, and abilities to succeed in the role

Knowledge, Skills, and Abilities

Butterball Core Competencies

Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies:

• Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.

• Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.

• Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.

• Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.

• Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.

Essential Knowledge, Skills, and Abilities

• Ability to coach, support, motivate, and guide a team

• Ability to identify opportunities and provide recommendations for process improvements

• Strong interpersonal and communication skills with the ability to foster and cultivate relationships with a diverse population

• Ability to apply basic algebra and geometry concepts and calculate figures such as discounts, interest, commissions, proportions, percentages, circumference, volume, etc.

• Ability to read, review, and interpret general business periodicals, journals, technical procedures, or government regulations

• Ability to prepare, interpret, and present reports

• Strong attention to detail, with a commitment to accuracy and quality in all aspects of work

• Solid understanding of agricultural quality standards, food safety regulations, and best practices

• Solid presentation, coaching, and training skills with the ability to respond to questions from any audience

• Firm problem-solving, critical thinking, project management, and delegation skills

• Ability to impact results through education, motivation, and influence

Preferred Knowledge, Skills, and Abilities

• Bachelor's degree in Poultry Science

Physical Demands

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Working Conditions

• Work will be performed in a variety of conditions including remote work, a climate-controlled office environment(s), and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload).

• The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection.

• Minimal regional travel may be required.

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