Vice President, AI for Professional Services

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

Position Summary

The Vice President of Artificial Intelligence for Professional Services will define and lead OpenText's PS AI strategy by driving innovation through product and service offerings for OT's portfolio and clients.

Reporting to the Global Senior Vice President of Professional Services and serving as an integral member of the senior leadership team, the position will be responsible for creating the AI Professional Services portfolio and offerings leveraging OpenText's Aviator platform. This AI Practice and Center of Excellence will build out our AI offerings around Industry Use Cases in coordination with our top customers to solve real vertical problems specific to those initial clients.

The Vice President of AI Professional Services will be a hands-on leader working directly with the Professional Services team, OpenText product teams, OpenText Senior Leadership Team, OpenText Marketing and our customers. The leader will provide a level of velocity around AI offerings so OpenText can quickly get market feedback on what can gain traction quickly. This means a deep understanding of AI, AI methodologies and emerging AI technologies to pivot and direct teams to tack to business outcomes resulting in pipeline, bookings and revenue generation for the larger OpenText Professional Services portfolio of service offerings.

What the Role Offers:

KEY RESPONSIBILITIES

• Responsible for the creation and delivery of AI Offerings.
• Partner with Product and Engineering to embed AI capabilities into new offerings based on industry use cases.
• Build an AI roadmap with Product and Engineering.
• Engage with potential AI partners to bring a more robust offering more quickly.
• Partner with Sales, Marketing and PS to monetize AI-driven offerings and build new consumption models.
• Establish KPI's around adoption, bookings, revenue and customer impact.
• Build and scale global PS AI team.
• Forecast and take responsibility for AI PS portfolio targets.
• Serve as trusted advisor to the ELT as our AI PS Leader.
• Foster a culture of innovation, experimentation and measurable business impact of the AI portfolio.

DESIRED OUTCOMES

• Creation of an AI portfolio of offerings that drive client engagement and adoption of OT portfolio of solutions and PS service offerings focused on specific business outcomes.
• Create and Implement global thought leadership on AI offerings, partnerships and product roadmaps for future innovation.
• Drive an expanded level of communication with OpenText customers and consultants on the art of the possible with OT AI.

This leader is a visionary and technical leader with the leadership, gravitas, and presence to work with customer escalated contacts VP - C level communication.

What You Will Need to Succeed

Technical Experience with Artificial Intelligence technologies.

Experience with and passion for creating AI solutions and offerings that are customer and market tested for relevance and adoption.

Demonstrated leadership and organizational skills with a global team.

Experience managing AI products, programs and teams:

CRITICAL LEADERSHIP CAPABILITIES

Strategic Thinking

• Understanding of AI market, AI emerging technologies, AI trends and customer use cases that result in specific and measurable business outcomes.
• Adopts a long-term perspective about the transformation of the PS offerings around AI and how AI can be additive to the overall OT portfolio.
• Translates business goals into well-defined performance plans for his/her own organization and communicates link between current activities and goals.
• Thinks beyond annual goals.

Collaborating and Influencing

• Invites and uses the opinions and perspectives of others.
• Engages people in a dialogue to gain commitment and bring them "on board," linking their perspective to the intent.
• Adapts own approach to the audience, anticipating impact of words and actions, preparing for possible resistance, and responding in an appropriate style, using a range of influencing styles.
• Resolves conflicts by discussing individual issues with each person.
• Checks with both sides of a discussion to ensure a common understanding.
• Takes initiative to maintain contacts.

Driving Results

• Works to achieve goals while overcoming obstacles and/or planning for contingencies.
• Shows strong feelings (e.g. urgency) about reaching targets.
• Checks work of self and others against required quality standards.
• Reviews performance and progress on a regular basis to ensure team is achieving results.
• Tests to see if goals are sufficiently challenging and implements corrective action based on deviations.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $x - $x; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.