Software Asset Management Analyst

Description

Leidos' Chief Information Office (CIO), within the Digital Modernization Sector, has an opening for a Software Asset Management (SAM) Analyst to join our CIO Services team. This is an exciting opportunity to use your technical and analytical skills, as well as your hands-on experience in ServiceNow Software SAM Pro to join our Software Asset Management team. This role is responsible for the lifecycle management of software assets, ensuring compliance, cost optimization, and accurate software entitlement data using the ServiceNow SAM Pro platform. Ideally, we are looking for someone who is familiar with the IT Asset Management (ITAM) industry and best practices.

Location: This position offers full time remote work from any location in the U.S. with ability to travel up to 10%.

Citizenship: U.S. Citizenship is required.

Primary Responsibilities:

• Administer ServiceNow SAM Pro as a Software Asset Management Analyst to enable accurate software installation discovery, ensure license compliance, and support end-to-end asset lifecycle management

• Create, manage, and maintain software entitlements, including accurate license models, ensuring proper license distribution , and terms of use, in relation to ServiceNow managed contracts.

• Perform software license reconciliation to compare entitlements against deployments and usage.

• Monitor software consumption and identify opportunities for license optimization and cost savings.

• Ensure data quality by analyzing integrations with discovery tools (e.g., SCCM, JAMF, Intune, Nexthink); proactively identify, analyze, and resolve defects through root cause analysis and continuous monitoring.

• Facilitate internal and external audits by delivering precise entitlement, deployment, and usage data through validated asset records and system reporting.

• Collaborate with ServiceNow developers, leveraging knowledge of the SDLC to define requirements, conduct user acceptance testing, analyzing system behavior, and troubleshoot defects.

• Assist in driving continuous improvement by identifying process gaps and recommending areas to gain efficiency through system automation.

• Share your knowledge of Software Asset Management best practices to improve company processes.

Basic Qualifications:

• US Citizenship is required

• Bachelor's degree in information technology, Business, or a related field

• Minimum 2 years of experience in Software Asset Management, with at least 1 year specifically using ServiceNow SAM Pro

• Outstanding communication and analytical skills

• Advanced Microsoft Office skills, particularly PowerPoint and Excel (pivot tables, charts, formulas)

• Excellent critical thinking and problem-solving skills

• Strong attention to detail and ability to manage multiple priorities effectively in a fast-paced environment

Preferred Qualifications:

• ServiceNow Certifications and/or Training

• IAITAM Certifications

• Experience with cloud/SaaS asset management (Microsoft 365, Adobe Creative Cloud, AWS, etc.)

• Knowledge of complex licensing models - Oracle and Microsoft

• Experience supporting internal or external license audits

• Understanding of CMDB and its relationship to software entitlements

• Familiarity with ISO/IEC 19770

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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