Patient Service Specialist- Cardiology

Description

Clerical/Administrative Support
Req #: 56978

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Specialist - MaineHealth Cardiology Lewiston

Location: 99 Campus Avenue, Suite 301, Lewiston, ME 04240

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (consistent schedule

Remote Flexibility: None - this is an on-site position

Position: Patient Service Specialist (PSS) - 6 months of medical clerical experience required

MaineHealth Cardiology Lewiston is seeking a dedicated Patient Service Specialist (PSS) to join our team. In this role, you will be the first point of contact for patients and families, ensuring a welcoming and supportive environment. You'll play a vital part in coordinating patient care by managing scheduling, registration, and administrative tasks that keep our cardiology practice running smoothly.

• Greet patients and visitors with professionalism and compassion

• Manage patient scheduling, check-in, and registration processes

• Handle phone calls, messages, and appointment coordination

• Support providers and clinical staff with administrative needs

• Maintain accurate patient records and documentation

• Provide clear communication and assistance to patients regarding appointments and services

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

If you have questions about this role, please contact rebecca.rand@mainehealth.org