Assistant Registrar for Veteran and Military Student Services

Position Details
University of Colorado | Denver
Official Title: Student Services Program Manager
Working Title: Assistant Registrar for Veteran and Military Student Services
FTE: Full-time 1.0 FTE | Hybrid
Salary Range: $64,044 - $68,403
Position #00703971 - Requisition #38359
Join the University of Colorado Denver

About the University of Colorado - Denver
Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top ranked bachelors, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu.

Job Description
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
The Assistant Registrar for Veteran and Military Student Services is a full-time, exempt position that reports to the Senior Associate Registrar. This position is focused on providing educational benefits and aid services for military-connected students who attend the CU Denver Campus and CU Anschutz Medical Campus.

Assistant Registrar for Veteran and Military Student Services
What you will do:

• Collaborate with the VMSS leadership team in managing planning, policies, and procedures for the military-connected student population.
• Serve as the lead School Certifying Official (SCO) for the University.
• Clarify and resolve any questions concerning student eligibility for students and staff.
• Research, review accuracy, and submit certifications through the VA Enrollment Manager system.
• Provide reports of current and historical data concerning military-connected students to the Assistant Vice Chancellor and University Registrar.
• Review periodic reports to verify that changes in student enrollment hours and changes in student programs are being reported appropriately.
• Provide guidance for staff in using the degree audit system to ensure that enrolled courses are part of the student's degree program, in compliance with the US Department of Veterans Affairs (VA), the State Approving Agency (SAA) and the Department of Defense (DOD).
• Manage the VA Annual Reporting Fees budget by ensuring that the annual funds are deposited into the correct University account, verifying that the number of veterans for whom funds are received is correct.
• Work in cooperation with the Admissions Office at CU Denver to onboard new military-connected students through orientation.
• Manage, coordinate, and provide documentation and support for all compliance audits requested by the SAA or VA.
• Keep apprised of any education benefit legislation that will affect students and require changes in processes,
• Update the departmental website with current information for military-connected students.
• Train, supervise, and evaluate professional staff employees.
• Hire, train, and evaluate student staff.
• Provide managerial support for the day-to-day operation of the Veterans & Military Student Services Center, ensuring appropriate coverage for the main office at Denver and the office at the Anschutz Medical Campus in Aurora, Colorado.
• Other duties may be assigned by the Assistant Vice Chancellor and University Registrar as needed.

Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.

• A Bachelor's degree in a related discipline from an accredited institution
• Four (4) years of diverse and progressively responsible professional experience serving as a Department of Veterans Affairs School Certifying Official or similar capacity at an institution of higher education
  • Including at least one (1) year of supervisory experience.

Preferred Qualification to possess (Preferred Qualifications)

• Master's degree from an accredited college or university in student affairs, student personnel services, higher education, public administration, business administration, or related field of study.
• Experience administering military programs that assist service members, veterans, and/or their family members in achieving degrees in higher education.
• Prior or current military service (veteran, active duty, or in the national guard or reserves).
• Experience working with veteran and/or military affiliated college students.

Knowledge, Skills, and Abilities

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Ability to cultivate relationships with staff, faculty, and other student and academic affairs partners on a college campus.
• Demonstrate a commitment to providing outstanding customer service skills.
• Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
• Ability to perform duties independently without guidance and direction from other professionals.
• Ability to articulate the University's mission and the importance of the strategic plan
• Ability to manage ambiguous situations and/or information and translate them into results
• Demonstrate exceptional management and leadership qualities
• Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail
• Ability to effectively plan and establish program goals and objectives
• Demonstrate progressive supervisory qualities.
• Knowledge of PeopleSoft SIS, VA Enrollment Manager, CollegeSource uAchieve, and VA & SAA organizational structures.

Conditions of Employment

• Occasional work during the evening and/or weekends may be required. On two (2) Saturdays each year, all Registrar's Office employees will work to support the Commencement Ceremony - once in May and once in December.
• This position follows a hybrid work structure where employees can work remotely or from the office, with a minimum of 3 days in-person and up to 2 days remote.
• This position is also required to spend at least one day at the CU Anschutz campus. Working from the office is encouraged when working on tasks that require a high degree of collaboration.

Mental, Physical, and/or Environmental Requirements

• The ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers.
  
  CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The University will provide reasonable accommodation to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.

Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits
The salary range (or hiring range) for this position has been established at $64,044 - $68,403.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: https://www.cu.edu/employee-services/benefits
Total Compensation Calculator: http://www.cu.edu/node/153125

Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by Dec 5, 2025, 11:59:00 PM.. Those who do not apply by this date may or may not be considered.

Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers and attach:
* A cover letter which specifically addresses the job requirements and outlines qualifications
* A current CV/resume
* List of three references (we will notify you prior to contacting both on and off-list references)

Questions should be directed to Mr. Todd Deese, Todd.Deese@ucdenver.edu.

Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.