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Customer Formulation Chemist

PPG Industries, Inc
United States, Wisconsin, Oak Creek
10800 South 13th Street (Show on map)
Nov 24, 2025

Customer Formulation Chemist

PPG Industries Milwaukee Wisconsin

Join PPG, a global leader in paints, coatings, and specialty materials, as a Customer Formulation Chemist within our Automotive Parts and Accessories (APA) organization. Reporting to the Customer Manager. In this role, you'll contribute to PPG's mission of delivering high-quality, customer-focused coatings by developing and reformulating products that meet exact standards. Engaging directly with customers, collaborating with plant production, Marketing Services, and Quality Control teams, and tackling diverse daily challenges, you'll play a vital role in solving formulation issues and supporting manufacturing excellence. As an individual contributor under the guidance of a project leader, you'll document technical results with precision and present findings effectively, thriving in a fast-paced environment that values safety, quality, and innovation.

Key Responsibilities

  • Adhere to all PPG safety protocols and promote a strong safety culture in a laboratory and customer-facing work environment.
  • Support manufacturing processes by assisting with formulation, troubleshooting, and resolving production-related issues.
  • Work directly with customers to understand their needs, reformulate coatings based on customer specifications, and build strong customer relationships.
  • File and manage formulas accurately, ensuring compliance with quality standards and customer requirements.
  • Provide support to Quality Control (QC) teams to ensure product consistency and adherence to specifications.
  • Communicate results, observations, and customer feedback effectively to direct supervisor and relevant stakeholders.
  • Maintain an accurate, neat laboratory notebook, documenting all observations, including unusual results, with meticulous attention to detail.
  • Demonstrate initiative by accomplishing tasks, meeting mutually agreed-upon deadlines, and effectively incorporating feedback.
  • Act consistently with The PPG Way in all daily activities.

Qualifications

  • Bachelor's degree in Chemistry, Chemical Engineering, or a related discipline.
  • Strong mathematical skills, particularly in scale-up calculations to support formulation and production processes.
  • Proficiency in computer skills, including ERP systems (e.g., Oracle) for data entry and formula management.
  • Quick learner with the ability to adapt to a fast-paced, varied work environment.
  • Well-developed oral and written communication skills to interact effectively with technical and non-technical personnel, including direct customer engagement.
  • Strong problem-solving ability and attention to detail to ensure high-quality work and accurate documentation.
  • Good interpersonal skills to foster collaboration within a small team and build relationships with customers.
  • Self-motivated with independent project management skills to drive tasks to completion.
  • Commitment to safety as the top priority in all work activities.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

Le fasce retributive e i benefit di PPG possono variare in base alla localita, il che ci consente di retribuire i dipendenti in modo competitivo in diversi mercati geografici. PPG prende in considerazione diversi fattori nelle decisioni sulle retribuzioni, tra cui, a titolo esemplificativo ma non esaustivo, competenze, esperienza e formazione, qualifiche e istruzione, licenze e certificazioni, nonche altre esigenze organizzative. Potrebbero essere applicati altri incentivi.

I nostri programmi di benefit per i dipendenti sono progettati per supportare la salute e il benessere dei nostri dipendenti. Eventuali coperture assicurative e benefit saranno conformi alle condizioni dei programmi applicabili e ai documenti del piano governativo associati.

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