Web Specialist

The Web Specialist is responsible for the ongoing maintenance, updates and development enhancements to improve website engagement on the website. In this role, you will be responsible for website content updates, optimizations, page builds, writing development tickets and QA. You will work closely with business owners in marketing, as well as cross-functionally with other institutional teams.

Responsibilities:

Supports the development and maintenance of all internet marketing activities including:

Participates in sprint planning and backlog grooming

Writes development tickets for new features, updates, bugs and enhancements

Tests Drupal components, modules and web forms each development release

Translates designs form Figma, ensuring they are developed and built to specification

Accountable for content updates and maintenance of Chamberlain websites

Builds webpages and updates web content using Drupal Lightning Builder

Identifies and implements website optimization opportunities to improve usability, ADA compliance and visibility leveraging third-party tools

Collaborates with vendors and agency partners to execute projects in a timely manner

Partners with IT and development teams on QA and UAT test plans and documentation to ensure an optimal user experience

Interfaces directly with the marketing team stakeholders to support digital marketing and communications initiatives

Stays current with digital marketing, technology, web trends and best practices

Qualifications:

Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2-3 years of experience in digital marketing

This team member should have a deep understanding of best practices for enterprise CMS platform development, including experience with ticket writing and QA for enterprise CMS development.

Proficiency in authoring in enterprise CMS platforms (e.g., AEM, Sitecore, Drupal) and UX/design tools (e.g., Figma, Sketch, Photoshop), including translation of Figma/Sketch/Photoshop designs into live pages within a CMS platform.

Strong project management skills with experience leading regular prioritization and best practice discussions with cross-functional internal teams as well as technical team members

Excellent communication skills with ability to translate between technical and business stakeholders

Proficiency with project management platforms (Asana, Jira, Azure)

Strong problem-solving abilities and proactive approach to removing blockers

Attention to detail, predict and solve project risks and ability to manage multiple projects

Demonstrated knowledge of HTML and CSS

Highly effective written and verbal communication skills

Ability to work individually on a project or in a team environment

Ability and experience adapting to changing priorities based on organizational needs

Strong attention to detail and ability to work under deadlines

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