Senior Product Manager, Collaboration & Negotiation

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As Senior Product Manager on the Collaboration & Negotiation team, you will shape world-class presignature experiences across Docusign IAM, including within Agreement Desk, CLM, and AI-Assisted Review, that help Legal, Procurement, and Finance teams (and their business partners) move agreements forward with speed and confidence.

You will help define and deliver experiences that blend great UX with automation and the latest AI technology to augment human work and delight our customers. You will ship innovative agreement interaction patterns that enable cross-functional collaboration, scalable negotiation, and the elimination of tedious work while preserving

human judgment, auditability, and trust.

You will support the product lifecycle end-to-end, from initial concept through launch, adoption, and ongoing optimization and scaling. You will partner closely with Design and Engineering to deliver end-to-end customer outcomes, and work cross-functionally with go-to-market teams to launch and scale adoption.

This position is an individual contributor role reporting to the Director of Product Management.

Responsibility

• Build product plans that drive end-to-end use cases that support the goals of Collaboration & Negotiation and Intelligent Agreement Management
• Define and effectively communicate product goals and requirements, and work cross-functionally with
• Design and Engineering to implement solutions
• Set priorities and make tradeoffs, balancing short-term execution with long-term vision
• Understand the most heavily used tools among our customers and key personas within companies. Be an expert and champion of these users' needs and goals.
• Work directly with customers to identify product opportunities and gaps
• Define key business metrics and goals, and track them
• Translate customer feedback, market and competitive analysis, and usage data into usable, high-value end-user experiences
• Partner with business stakeholders to drive adoption, go-to-market strategies, and customer success initiatives

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years of related work experience
• Experience shipping highly used products with strong UX and measurable outcomes
• Experience working cross-functionally with Product Management, Design, Engineering, Operations, Program Management, Marketing, Sales, and Customer Support
• Experience articulatinge problem spaces, product decisions, and underlying rationale

Preferred

• Strong decision-making skills when faced with ambiguous situations without perfect data
• Excellent written and verbal communication and stakeholder management skills
• Strong UX interaction design instincts for working with documents or collaborative tools
• Experience directly engaging with and/or managing contracts throughout their lifecycle, from creation and negotiation to execution and analysis
• Experience with legal, sales, or procurement-focused software products
• Experience with AI/ML products, agentic systems, or enterprise automation
• MBA, J.D., Computer Science, AI, or related field, or equivalent experience

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $133,800.00 - $197,750.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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