Assoc Jumpseat Reservationist

Coordinates the travel and movement of company employees and authorized personnel through the FedEx Express jumpseat reservations systems.

Essential Functions

• Verifies, receives, schedules and cancels jumpseat reservations.
• Ensures safe passage on FedEx express aircrafts.
• Monitors and tracks data from Global Operations Control (GOC) and Maintenance Operations Control Center (MOCC) to prevent overbooking.
• Interacts and communicates with multiple departments within FedEx Express.
• Ensures regulatory compliance.
• Performs other duties as assigned.

Minimum Education

High school diploma/GED.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Two (2) years customer service environment exp, problem resolution, information processing, and answering telephone inquiries.

Knowledge, Skills and Abilities

Good communication skills.

Job Conditions

Ability to work variable shifts, weekends, and rotating shifts.

Preferred Qualifications:

Pay Transparency:

Pay: $15.05 - 21.06

Additional Details: To be eligible for consideration, you must APPLY and UPLOAD your resume.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)