Revenue Cycle Training Specialist

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

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The Revenue Cycle Training Specialist supports the Revenue Cycle Training Analyst in the education and development of front-end revenue cycle staff. This role is responsible for executing training initiatives, working system and performance reports, conducting one-on-one employee coaching, delivering training content, and rounding regularly with staff to ensure consistent adherence to best practices.

Minimum Requirements

• High School diploma or equivalent
• Minimum of three years' of experience in a healthcare setting with direct experience in eligibility verification, scheduling and registration Excellent interpersonal, communication, and presentation skills.
• Strong understanding of front-end revenue cycle functions, including insurance eligibility, patient registration, and appointment scheduling.
• Familiarity with EHR and patient access systems (e.g., Epic, Cerner, or other applicable systems).
• Ability to analyze reports and identify training or performance trends.
• Proficiency in Microsoft Office applications
• Demonstrated ability to adapt in various situations and remain flexible in a dynamic, fast-paced environment.

Preferred Qualifications

• Associate degree or higher in healthcare, business, or a related field preferred. Prior experience in a training, lead, or mentoring capacity is highly preferred