Communications, Engagement & Change Coordinator

Position Summary

The Communications & Change Coordinator plays a key role in supporting internal communications and change initiatives that keep employees informed, connected, and engaged. Reporting to the Manager, Global Communications & Change Enablement and partnering closely with the Senior Manager, Employee Experience & Engagement, this entry-level role helps execute day-to-day communications activities, maintain core channels, and support employee experience initiatives.

From creating intranet content and executing employee communications to managing calendars and supporting creative design, this role is hands-on and detail-oriented supporting several teams within our organization. This position is ideal for someone who is organized, collaborative, and passionate about creating clear, compelling communications that inform, inspire, and engage our global workforce.

This is a remote role, Chicago area preferred.

What Success Looks Like

In this role, success means helping employees feel informed, connected, and engaged through clear, timely, and visually appealing communications. You'll thrive here if you:

• Take pride in creating accurate, well-organized content that makes information easy to understand.
• Keep our intranet fresh and relevant by building pages and microsites that employees rely on as their central hub for news and resources.
• Bring creativity and precision to everything you produce, from newsletters and social posts to templates and guides.
• Stay organized and proactive, managing calendars, assets, and processes to keep communication flowing smoothly.
• Collaborate confidently across teams (People & Culture, Marketing, and business partners) to ensure messages are aligned and impactful.
• Are curious, adaptable, and learn new tools and approaches as our organization evolves.
• Care about the employee experience and look for ways to make communications engaging, inclusive, and meaningful.

Key Responsibilities

• Create, publish, and maintain intranet content, pages, and microsites to keep the intranet updated and positioned as the central hub for employee news, resources, and engagement.
• Distribute employee communications across email and other internal channels.
• Assist in crafting content for various formats (emails, intranet posts, FAQs, toolkits, guides, process documents) to support employee communications, engagement, and change initiatives.
• Support the development of our employee newsletter and storytelling initiatives, including content gathering and drafting.
• Design creative assets and templates using tools like Canva to enhance visual appeal of branded communications.
• Maintain and organize the communications calendar, ensuring timely updates and supporting process documentation.
• Maintain a library of core brand and communication assets, including templates and visuals.
• Collaborate with the external brand marketing team to align internal and external messaging for consistency.
• Assist in creating employer brand content for social media platforms to support talent attraction and engagement.
• Leverage digital communications channels to create digestible, actionable content for employees.
• Support coordination of global leadership tours by collaborating across teams and departments to ensure a successful engagement for leaders and employees.
• Support employee on-boarding and exit interview processes, communications, and feedback surveys.
• Track and report performance metrics for internal communications, global leadership tours, and employee engagement initiatives to inform improvements.
• Provide administrative and project support for communications, engagement, and change initiatives led by the Manager, Global Communications & Change Enablement and Senior Manager, Employee Experience & Engagement.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, Human Resources, Organizational Development, Business Administration, or a related field (or equivalent experience).
• Internship or entry-level experience in communications, employee engagement, change management, human resources, or marketing preferred.
• Strong writing, editing, and content creation skills across multiple formats.
• Basic project management and organizational skills with attention to detail.
• Familiarity with digital communication platforms (email, CMS, social media, video).
• Proficiency in Microsoft Office and Teams; experience with Canva or similar design tools.
• Creative thinker with strong attention to detail and ability to produce visually appealing content.
• Ability to adapt and execute in a fast-paced, evolving, and matrixed environment.
  
  

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

This is a remote position in the US. We are open to candidates in various states, with the exception of those residing in the following: AK, DC, DE, ME, NH, NM, OK, HI, MS, MT, NV, NE, ND, SD, VT, WY, WV

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $45,292.00 USD - $56,615.00 USD annually. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.

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Bachelors (preferred)
High School (required)

Proficiency in Microsoft Office and Teams; experience with Canva or similar design tools. (required)
Familiarity with digital communication platforms (email, CMS, social media, video). (required)
Basic project management and organizational skills with attention to detail. (required)
Strong writing, editing, and content creation skills across multiple formats. (required)
1 years: Internship or entry-level experience in communications, employee engagement, change management, human resources, or marketing (preferred)