Office Assistant III

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Office Assistant III

Milwaukee County Parks

Two (2) Openings

Hourly Pay Range: $16.70 - $25.05

Closing Date: 11/18/2025 or upon receipt of the first 50 applications

Parks Equity Statement: Milwaukee County Parks is committed to attracting and retaining a diverse work force that is demographically and racially representative of Milwaukee County residents. Milwaukee County Parks leadership is committed to honoring diverse experiences, perspectives, and unique identities, while fostering work environments that are inclusive, equitable, and welcoming.

Job Summary: The Parks Office Assistant III is located at Parks Administration building. This role will rotate at the front desk to interface directly with phone inquiries, email inquiries, walk-in traffic, and staff to clearly communicate Parks information. The Office Assistant III will provide consistent, reliable support in responding to public inquiries, manage the waiting area, greet and support visitors, answer the general office phone line, respond or direct calls to appropriate staff, and perform general office duties and special projects as assigned. This position will also provide administrative and clerical support for the park operations and golf divisions including assisting with daily office operations, data entry, scheduling and coordination of program and facility needs including ordering and tracking budgets. The Office Assistant III works closely with park operations, golf course management teams, and field staff to ensure efficient park and golf operations. This role also serves as the City Works Coordinator for Park and Golf Operations to ensure smooth long-term operations. Candidates must be able to work Monday-Friday, 8am to 4pm, with occasional overtime as needed. This position is remote/tele-work eligible up to one day a week.

Essential Responsibilities:

• Provide reliable receptionist services as the primary contact at the Parks front desk. Greet and support visitors and walk-ins. Answer phone calls during business hours and appropriately direct calls to relevant staff. Manage the Parks answering system. Professionally address public inquiries through timely responses. Support consistent and clear messaging of Parks information.
• Expeditiously respond to emails and intake, sort, and distribute daily office mail and packages, including dock deliveries.
• Support Parks staff in disseminating relevant Parks information through the Parks website, County website, and Intranet. Maintain awareness of appropriate content.
• Perform office duties as assigned including copying, laminating, ordering supplies, and printing. Maintain and keep the office supplies stocked and maintain the copy room and lobby.
• Coordinate reports, prepare organization charts and graphs, and develop and maintain reception procedures and practices. Support Parks staff on special projects as requested.
• Maintain digital communications logs and relevant files for future reference. Work closely with Parks staff to ensure that public responses and interactions are professional, accurate, and timely. Support Parks staff with the management of digital and paper files as requested.
• Coordinate special projects such as Combined Giving Campaign, employee gatherings, and events. Process community donation requests and manage inventory of uniforms.
• Work directly with Golf and Park Operations Managers and staff to purchase office and facility materials, track the delivery of products, process vendor payments, and maintain an inventory of supplies at each of the facilities. Provide support in the day-to-day responsibilities of the field staff.
• Provide and prepare proper paperwork for seasonal park workers. Support managers with hiring of seasonal staff, including tracking status of new hires and rehires, and following up with HR team and management if employees have not completed all required employment paperwork. Work closely with HR to ensure all required hiring forms are completed properly by employees.
• Attend new seasonal employee orientation during peak hiring season. Aid with completion of employee I-9s. Support managers with completion of proper offboarding paperwork for seasonal employees. Ensure confidentially of employee files and paperwork. Assist managers with reviewing and tracking seasonal employee's payroll and timesheets.
• Perform all other duties as assigned.

Minimum Requirements:

• Current resident of Wisconsin.
• Possession of a valid Wisconsin Driver's License, able to be maintained throughout employment.
• Possession of a High School Diploma or GED equivalent.
• At least two (2) years of Administrative experience.
• Intermediate knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Teams.
• Intermediate knowledge of Infor (purchasing system) and CityWorks/Issue Reporter (work order systems).
• Intermediate knowledge of phone answering systems with voicemail trees.
• Intermediate knowledge of the internet and intranet.

Preferred Qualifications:

• Possession of an Associate Degree.
• Reception experience for a public organization.
• Comfort, ease, and a positive approach in public and staff communications.
• Bilingual in Spanish.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.