Community Intervention Specialist

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: November 20^th, 2025, or upon receipt of the first 50 applicant submissions

Community Intervention Specialist - Coordinated Entry

Department of Health & Human Services

Hourly Range: $28.22 - $32.85

The mission of the Milwaukee County Department of Health & Human Services is to enhance the quality of life for individuals who need support living healthy, independent, and safe lives within our community. Our vision is to be recognized as the public model of excellence, leadership, and partnership in human services driving superior outcomes for our community.

Job Summary: The Community Intervention Specialist - System Specialist serves as a critical member, working directly with individuals and families experiencing homelessness to ensure timely access to housing as well as supportive resources. This position consists of field-based engagement, data management, and direct client navigation to promote a seamless, person-centered pathway from homelessness to stability.

Job Duties:

• Maintain participant caseloads actively going through Coordinated Entry to assist with obtaining vital documents, completing housing referrals, and navigating barriers to placement. Act as a bridge of support through motivational interviewing, service connection, and advocacy for consumers experiencing housing instability.
• Complete service connections with consumers for improving mental and physical health, as well as other identified goals. Provide logistical support to participants, including transportation to essential appointments and assistance completing forms or applications. Maintain consistent communication with clients, ensuring they understand next steps and have access to community resources.
• Collaborate with outreach teams, shelters, and housing providers to complete referrals and ensure successful program placement. Complete outreach at places where people experiencing homelessness congregate.
• Enter, update, and maintain participant data within HMIS in accordance with privacy, security, and data quality standards. Identify service gaps, report system challenges, and recommend process improvements to enhance efficiency and equity.
• Perform other duties as assigned.

Minimum Requirements:

• Current resident of the State of Wisconsin.
• Current Wisconsin Driver's License and access to a reliable insured vehicle; both maintained throughout employment.
• Must possess a high school diploma and/or GED equivalent.
• At least five (5) years of experience working with the homelessness population, supportive housing, and/or Human Services.
• At least Intermediate knowledge of all computer and software applications such as Microsoft Word and Microsoft Excel.
• Must be able to travel extensively, up to 70% of work time, within the community.

Knowledge, Skills, and Abilities: Knowledge of housing programs and HUD regulations as they relate to homelessness and income guidelines; knowledge of available housing resources; knowledge of the permanent supportive housing model; ability to conduct clinical assessments to provide for proper discharge planning; ability to work with individuals with a wide range of needs; ability to effectively communicate; ability to read, write, instructions, reports, short correspondence and memos.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during this application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.