Contract Operations Analyst

Make your mark for patients

We are looking for a Contract Operations Analyst who is intellectually curious, adaptable and analytical to join us in our Market Access and Affordability Team, based in our Atlanta office in Georgia, United States. This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically.

About the Role

You are an individual contributor responsible for managing contract administration with significant financial and operational impact. You will focus on pricing accuracy, chargeback resolution, and contract maintenance while driving process improvements and efficiency. You will analyze large data sets, resolve discrepancies, support system enhancements, and implement initiatives across Market Access & Pricing as well as immunology and neurology business units to optimize revenue and strengthen relationships.

Who you'll work with

Internally, you will work with your Contract Operations team, therapeutically aligned Business Units, Operations teams, as well as Sales, Finance, IT, Compliance, Legal, Marketing and Membership/Contract Groups.
Externally, you will work with Wholesalers, Group Purchasing Organizations, specialty pharmacies, Management Services Organizations, Chargeback partners, and external consultants and vendors.

What you'll do

• Manage pricing accuracy, revenue optimization, and operational aspects of GPO and wholesaler accounts.
• Analyze financial and operational data to identify discrepancies, resolve chargeback issues, and prevent future occurrences.
• Create and maintain contracts, including pricing, membership, renewals, extensions, and cancellations.
• Collaborate with cross-functional teams (sales, finance, compliance, IT) to resolve complex issues and improve processes.
• Drive process improvement initiatives based on root cause analysis to enhance efficiency and accuracy.
• Build and maintain strong relationships with external stakeholders, including wholesalers and group purchasing organizations.
• Partner with IT to troubleshoot system issues, perform UAT testing, and validate enhancements.
• Proactively monitor trends in chargeback data and develop solutions to optimize operations.
  

Interested? For this role we're looking for the following education, experience and skills
Minimum Experience/Skills Required:

• Bachelor's Degree in Science, Technology, Engineering, or Math

Preferred Experience/Skills:

• Minimum of 3 years of pharmaceutical experience (especially in Chargebacks, Contracts, Finance, Legal)
• Experience in healthcare industry with proven track record in Contracts and Pricing
• Experience in analysing very large and complex data sets
• Process improvement experience
• Experience with Model N/Revitas, SAP, MS Office, Excel, PowerPoint, Access
• Experience with SAP, PowerBI, Tableau
• Experience with R, Python, SQL
  

This positions reasonably anticipated base salary range is $58,200- $76,300 per year. The actual salary offered will consider internal equity and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors.

Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?
At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.