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Online Content Specialist

Equiliem
United States, Pennsylvania, Conshohocken
Nov 02, 2025
Job specific key tasks and responsibilities

Act as a member of the Marketing function and wider E-commerce team, and proactively contribute to Marketing and E-commerce plans/outputs in order to deliver to the common objectives and goals and secure consistency of content and messaging across channels

Manage content localization process: adjust global material for local adaptation in order to secure local relevance

Continuously optimize the content, editorial process and efficiency, and contribute to the development with insights, recommendations and solutions in the area of content

Based on commercial and identified additional local needs, create new content when necessary and lead content adaptation

Work closely on a daily basis with range, merchandising, SEO (Search Engine Optimisation) and digital performance functions to secure cross-functional alignment in the wider E-commerce team

Coordinate and execute local A/B testing acting in line with guidelines set from Group Digital

Manage digital assets and publish locally relevant content on digital channels

Responsible for reviewing content assets, identify improvements, create pages and publish in digital channels

Continuously work with and organize digital content assets based on received plans

Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)

Be an active player in driving an open and sharing climate, being a role model of the *** values,

Competences

Competence is knowledge, motivation and capability to perform in all situations

and activities the assignment requires.

Broad knowledge of Marketing

Communication in Retail Broad knowledge of the Marketing creative & production process

Broad knowledge of Life at Home and Home Furnishing

Deep knowledge concerning the relation between content writing and SEO

Deep knowledge of dynamic content creation

Broad knowledge of CRM and 1 to 1 content

Good knowledge of evaluating creative communication

Broad knowledge of marketing technology

Broad knowledge of media channels

Good knowledge of the multichannel reality and online customer behaviours

Passionate about communication and conveying information to consumers while

upholding the culture and values

Motivated by increasing customer value, and thinking customer first

Energized by contributing to overall success and results through collaboration

Passionate about understanding the behaviors of the many people, the local

Life at Home and current Home Furnishing trends

Motivated by finding new ways through cocreation with colleagues and other

units

Sources of performance indicators

Relevant sources of Performance Indicators to contribute to the purpose of the job

Flight tower and Goal Letter are the defined reference for Performance management

Multichannel Goals and KPIs which the Online Content Specialist is contributor to: Market Penetration and Brand Consideration

Key previous experiences and proven skills

Relevant sources of Performance Indicators to contribute to the purpose of the job

Formal qualifications in Marketing or equivalent

Minimum 5 years of experience in Digital Marketing, content creation and copy writing or similar

Experience in driving output within set scope and following up results

This role is to align with another resource we have on the team, which is lasting through 2/28/26. We will be reassessing ahead of that date for a possible extension, as it is possible that we will continue to need the resources.

For the Additional job details - our Online Content Specialist job profile was written to lean very heavily into Marketing experience. While this is certainly relevant and would be great if we found this expertise, we will need to prioritize finding the right Digital + Web Content Management experience. In past times when we've tried to source candidates for this role, there have been a lot of candidates primarily with Marketing and Social Media Manager expertise, often related to just the creation of content - which is not quite what we are looking for. Having this knowledge can help, but in addition to overall Marketing + content creation expertise, we need someone with the Digital and hands-on Content Management experience. Overall, this role will require Marketing Campaign management as well as hands on updates in our CMS tools. I would also like to prioritize candidates that are bi-lingual, Spanish speaking, but if this limits us too much, I do not want to eliminate candidates that only speak English. Let me know if this becomes an issue with sourcing the right candidates. Here are some considerations for the role to be added to the req in addition to what is already in the job profile:

Knowledge:

Good knowledge of UX/UI + Web Accessibility/ADA principles preferred

UX knowledge - please distinguish and prioritize candidates who actually have UX knowledge/experience vs. candidates who have collaborated with UX partners

Capabilities:

Strong content management skills, including managing multiple campaigns/projects at once

Ability to lead the content creation process for online, as well as manage the content within IKEA CMS tools for publish

Bilingual (Spanish speaking) preferred

Key previous experience and proven skills

Minimum 3 years hands-on experience in Web Content Management


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