General Manager Overview: As the General Manager (GM), the incumbent will be considered an integrator- the one who turns vision into traction and strategy into measurable wins; to connect big-picture leadership goals with daily execution. The GM will own the rhythm of the business: the huddles, the follow-through, the accountability, and the energy that keeps the company moving forward. A successful candidate will have experience leading people, driving performance, and ensuring the business and systems hold strong under pressure, always producing consistent, reliable results. Responsibilities:
- Lead Daily Huddles: Set tone, align expectations, and communicate daily focus.
- Give clear daily rundowns of installs, sales goals, and company wins.
- Rally the team: Energize and engage people toward measurable outcomes.
- Keep a pulse on daily performance: installs, revenue, upcoming opportunities.
- Enter each day with clarity of goals and outcomes - both short-term and strategic.
- Oversee accountability of systems and processes (Dispatch, Sales, Install).
- Inspect and verify jobs, data, and communication flows in real time.
- Ensure issues and curveballs are identified early and resolved efficiently.
- Manage daily logistics - know what's on deck and what's closing.
- Serve as the go-to for escalations when dispatch or sales needs higher-level support.
- Keep operational dashboards updated and reviewed regularly.
- Recognize wins in the moment - celebrate small and large victories.
- Coach on performance gaps immediately, whether sales or install related.
- Maintain high standards - ensure the company standard is lived, not just stated.
- Lead by presence and consistency, being accessible and responsive throughout the day.
- Build and protect a winning, disciplined, and positive culture.
- Partner with the Sales Director to ensure offers, pricing, and messaging align with execution.
- Represent Kooler in the community - Chamber events, business meetings, strategic networking.
- Identify partnership or business development opportunities that strengthen Kooler's footprint.
Qualifications:
- 5+ years experience as a General Manager, Chief Operating Officer or related title
- Bachelor's in business management or related study, strongly preferred
- Strong organizational skills.
- Exceptional written and verbal communication skills.
- Prior experience in leading and growing a company.
Physical Demands:
- Sitting for long periods of time
- Good eyesight and hand/finger dexterity
- Ability to handle some mental stress when dealing with upset customers.
- May spend significant time doing computer work.
- Ability to constantly communicate with others to exchange information either in person or on the phone.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
- Constantly repeat motions that may include the wrists, hands and/or fingers
- Light work that includes lifting and moving objects up to 20 pounds constantly
- Occasionally ascend or descend ladders, stairs, step stools, etc
- Occasionally work in noisy environments
- Repetitive motion likely.
Benefits:
- Health, dental, and vision benefits available after probationary period.
- PTO and holidays in line with company policy.
- Paid Certifications/Training
Salary: $100,000-130,000 annually, depending on experience Schedule: 8:00AM-5:00PM, Monday-Friday Job Classification: Full-time, salaried, exempt Location: Grand Junction, CO (on-site)
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BBSI
Nov 02, 2025