Manager, Operations - Lakeport, CA
 Lincare Holdings | |
 United States, California, Lakeport | |
 Oct 31, 2025 | |
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This employee is the direct Supervisor of Service Representatives, Health Care Specialists, and Customer Service Representatives.
Job Responsibilities: * Interview, hire, train, and supervise quality service representatives * Assist with employee files including the coordination of employee benefits and evaluations for service representatives * Interact with Medical Professionals in the community * Implement safety programs which will included maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA * Knowledgeable of CIS * enter and extract information * Must be able to fill in when staffing is low * Knowledgeable of Medicare, insurance rules and regulations, community resources, and medical equipment availability * Responsible for the CHAP effort for the center * Organize and focus on special programs (i.e. Unit Dose, Care check, and Heartsteps) * Control inventory, purchasing equipment and supplies through central purchasing function * Implement cost controls * Promote effective written/verbal communication * Ensure the quality and safe delivery of medical equipment to patients * May perform equipment setups in the patients' homes * Maintain fleet of leased vehicles, establishing routine preventive maintenance schedule * Always required to be available to the on-call staff and/or take on-call when required to provide service to patients * May perform Service Representatives' duties when necessary * Respond to all Corporate communications | |