Security Officer - Resort Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Resort Patrol Full-Time in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more.

As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol hotel and resort areas to help create a secure environment for guests, staff, and visitors. Your visible presence will help to deter security-related incidents while delivering outstanding customer service and communication. You will interact with the public, provide helpful information, and respond to routine situations in a professional manner. At Allied Universal, we value teamwork, integrity, and putting people first, offering you the opportunity to contribute to a caring and innovative company.

Position Type: Full Time

Pay Rate: $21.75 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to guests, staff, and visitors by carrying out security-related procedures and site-specific policies at the hotel or resort location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal protocols.
• Conduct regular and random patrols throughout the property and perimeter to help to deter unwanted activity and/or unauthorized access.
• Assist with access control and observe entry and exit points, helping to maintain authorized flow of people within the premises.
• Communicate and collaborate with the site management team and/or hotel staff regarding security-related matters or emergencies.
• Document and report security-related incidents, observations, and activities according to Allied Universal and site-specific requirements.
• Remain visible and approachable, providing assistance and directions to guests and staff as needed while upholding Allied Universal standards.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Possess a state, county, or city issued security license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.