Program Manager

NetImpact Strategies is seeking a Project Manager to join our delivery team supporting Federal clients. The ideal candidate combines client-facing leadership skills with hands-on functional expertise, bridging the gap between business needs and technical implementation. This role will lead delivery activities, manage project scope and timelines, and work directly with stakeholders to define and document business requirements, ensuring successful outcomes aligned with mission objectives.

Key Responsibilities

Provide thought leadership for product development and implementation

• Manage aggressive schedules with the highest quality

• Serve as the functional expert for a proprietary tool set

• Suggest inputs for improvements in products

• Approach problems with an innovative solution-oriented mindset

• Serve as the primary client-facing lead for project delivery, managing communication, expectations, and stakeholder engagement

• Lead project planning, execution, and delivery across Agile or hybrid methodologies

• Facilitate requirements-gathering sessions, document functional and non-functional requirements, and translate them into actionable user stories and acceptance criteria

• Collaborate closely with technical teams, architects, and QA to ensure solution alignment with business goals

• Develop and maintain project artifacts including project plans, status reports, risk registers, and change control documentation

• Coordinate sprint planning, backlog grooming, and cross-team dependencies

• Analyze existing business processes and recommend improvements that drive efficiency and mission effectiveness

• Support user acceptance testing, training, and transition to operations

• Ensure all deliverables comply with Federal standards and quality assurance requirements

Required

• Bachelor's degree or equivalent experience in Business Administration, Information Systems, or related field

• 8+ years of experience in IT project delivery roles, including at least 3 years in project management or business analysis within Federal environments

• Proven ability to interface with clients and senior stakeholders, facilitating discussions and driving consensus

• Experience with requirements elicitation, process mapping, and functional documentation

• Strong understanding of Agile delivery methodologies

• Proficiency with project management and collaboration tools (JIRA, Confluence, MS Project, or equivalent)

• Excellent written and verbal communication skills, with the ability to tailor communication to both technical and non-technical audiences

• US Citizenship required; must be eligible for a Secret clearance

Preferred

• Prior experience in Federal IT consulting or program delivery

• Project Management Professional (PMP) or Certified Scrum Master (CSM) certification

• ITIL or Agile Certification

• Experience supporting modernization or digital transformation initiatives

• Familiarity with ServiceNow, ERP, or CRM systems in Federal environments

• Knowledge of Federal acquisition, governance, and reporting processes

Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team

• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required

• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays

• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)

• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications!

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!

• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contactcareers@netimpactstrategies.com.