Field Service Engineer

Field Service Engineer - Burlington, ASML

Join ASML as a Field Service Engineer in Burlington and shape the future of technology

As a Field Service Engineer at ASML in Burlington, you contribute to the advancement of semiconductor technology. You help build the foundation for innovations that impact everyday life. At ASML, you join a diverse team dedicated to solving complex challenges and shaping the future of electronics. You play a vital part in our mission to enable groundbreaking solutions for customers worldwide. Field Service Engineer roles at ASML offer you the opportunity to grow your expertise and make a real difference.

In the Field Service Engineer position, you perform essential tasks that keep advanced equipment running smoothly. You work on-site to support customers and ensure their success. As a Field Service Engineer, you will:

• Install and maintain cutting-edge lithography systems at customer sites
• Diagnose and resolve technical issues quickly and accurately
• Provide hands-on support for equipment upgrades and modifications
• Document service activities and communicate findings clearly
• Collaborate with cross-functional teams to improve system performance
• Knowledge build-up and transfer - maintain and broaden own knowledge, shares best known methods within the work group.
• Train customer personnel on safe and effective equipment use
• Coaching - provide appropriate support and assistance to less experienced engineers on first tasks.
• Comply with safety protocols and quality standards every day
• For our location in Burlington we are looking for an FSE who can support ASML DUV systems as well as ASML PAS5500 systems independently.

Field Service Engineer professionals help drive ASML's commitment to excellence in customer service.

To become a Field Service Engineer at ASML, you need a Bachelor of Science degree in Mechanical Engineering, Electrical Engineering, Physics, or a related field, or equivalent combination of education, skills and experience will be considered. You should have at least two years of experience working with complex machinery or semiconductor equipment. A minimum of four or more years' experience as a field engineer and/or semiconductor industry experience, is preferred. Experience with diagnostic tools and technical documentation is essential. Familiarity with customer-facing roles in industrial or high-tech settings is valued.

As a Field Service Engineer, you need strong technical and interpersonal skills to succeed. You use these abilities to solve problems and support customers every day. The following skills are essential for the Field Service Engineer role:

• Analytical thinking and troubleshooting
• Clear written and verbal communication
• Teamwork and collaboration
• Adaptability in fast-paced environments
• Attention to detail and organization
• Commitment to safety and quality
• Customer focus and service orientation

As a Field Service Engineer at ASML in Burlington, you often work on-site at customer locations. You may lift and move equipment weighing up to 50 pounds. You travel up to 25% of the time, including occasional overnight stays. Shift work may be required to support customer schedules, and are typically 12hour shifts. Ability to work flexible shifts including nights, weekends and holidays. Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.You follow all site safety requirements and company policies.

Field Service Engineer positions at ASML are open to candidates of all backgrounds. ASML values diversity and aims to create an inclusive workplace for everyone.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. * 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.