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Service Support Administrator

ABB Inc.
United States, North Carolina, Cary
305 Gregson Drive (Show on map)
Oct 18, 2025

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Service Manager

Your role and responsibilities

Are you ready to bring your administrative expertise to a global leader in technology? ABB's Measurement & Analytics division is on the lookout for a proactive and detail-oriented Service Support Administrator to join our team in Moorebank, NSW. In this dynamic role, you'll play a key part in delivering essential administrative support across the business, ensuring smooth day-to-day operations. You'll also have the chance to step up and provide backup assistance to the team during peak workloads-making your contribution truly impactful. If you're organized, adaptable, and thrive in a collaborative environment, we'd love to hear from you!

The work model for the role is: hybrid

You will be mainly accountable for:

  • Preparing documentation and assisting in researching, compiling, proofreading, and editing reports, presentations, organization charts, correspondence, and other relevant documents.

  • Responding to manager and/or employee queries and managing both incoming and outgoing correspondence for the business.

  • Acting as local support for all administration activities.

  • Maintaining records/databases/filing systems/archives in electronic and/or hard copy format.

Qualifications for the role

  • SAP experience with proven expertise across modules and processes

  • Microsoft tools (e.g., Excel, Outlook, Teams)

  • Demonstrated ability to innovate and collaborate within diverse teams of Technicians, Engineers, and Managers

  • Strong communication skills with fluency in English

More about us

The Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division's portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing 'before' and 'after' values, enabling efficient operations and environmental sustainability through measurement.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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