Security Officer - Armed Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Armed Front Desk in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more.

As a Front Desk Security Officer with Allied Universal at a financial institution location, you will maintain a professional presence while managing access control and assisting visitors and staff. This is an armed post, where you will help to deter security-related incidents and provide outstanding customer service. You will utilize your communication skills and attention to detail to support daily operations, reflecting our values of teamwork, integrity, and innovation. Join us to help create a welcoming environment where people come first.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet and assist employees, visitors, and/or clients at the front desk in a professional manner.
• Carry out security-related procedures and site-specific policies as directed by Allied Universal and location management.
• Monitor access to the building, verifying identification and authorizations as required by location protocols.
• Respond to incidents and critical situations at the front desk calmly and with a problem-solving approach.
• Document and report any security-related incidents, unusual activity, or emergencies according to Allied Universal procedures.
• Provide information and directions to visitors and employees as needed while maintaining a secure environment.
• Assist with emergency response activities at the front desk, following site and Allied Universal guidelines.
• Communicate with location staff and Allied Universal management regarding security-related matters.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Possess an active armed guard card or license.
• Experience with access control and/or badge systems is preferred.
• Customer service experience is preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.