Associate, Sales & Operations

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment.

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork.

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

The Revenue Office leads membership, merchandising, licensing, product sales, and other revenue streams, which in turn fund both Girl Scouts of the USA programming and administration and local council revenue. The teams at this division include e-commerce, operations, retail, licensing, and the famous Girl Scout Cookie Program and work closely with all the other communities to bring products to market for our Girl Scouts and to the public. The team also collaborates closely with external vendors, sponsors, and external agencies.

POSITION SUMMARY

The Associate Sales and Operations for the Girl Scout Central retail store at GSUSA National Headquarters is primarily responsible for supporting all aspects of sales, merchandising, and operations at Girl Scout Central. This role works closely with the Store Manager to ensure day-to-day shop functions are executed, reporting issues as needed, and providing leadership and guidance to the Girl Scout Central team on shop maintenance, daily sales goals, and customer care. In the absence of the Store Manager, they will assume major responsibilities for Girl Scout Central, working directly with the GSM SVP as needed.

As a focal point for visitors to the National Headquarters, the shop and its staff serve as a direct reflection of the Girl Scout brand. The Associate, Sales and Operations acts as an ambassador of the Girl Scout movement.

They must provide outstanding customer service and be able to assist in training sales staff on best practices for delivering exceptional service. They should also be well-versed in the Girl Scout Leadership Experience across all age levels to confidently answer questions from visitors, volunteers, and girls.

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

SALARY RANGE: $65,000 - 70,000

This represents the present low and high end of the pay range for this position. Actual pay will vary based on various factors, including but not limited to experience.

What We Offer:

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes:

Paid Time Off:

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits:

• Medical and Behavioral Health Coverage
• • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
  • Both plans include GSUSA partial subsidy of premium costs
  • Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
• Company-paid life insurance
• Flexible work arrangements
• 12 weeks of paid parental leave
• 401(K) with company match
• Sick leave
• Short- and Long-Term Disability for salary continuation
• Health and Wellness Classes and Activities throughout the year
• Access to Employee Engagement Groups

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional office environment.

POSITION TYPE / EXPECTED HOURS OF WORK:

This is a full-time position. Days and hours of work will fluctuate Monday through Saturday based on business needs.

AAP/EEO Statement: GSUSA is an equal employment opportunity employer.