Inspections Program Assistant I

Inspections Program Assistant I:

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.

Job Description:

The Housing Opportunities Commission of Montgomery County (HOC) is seeking an Inspections Program Assistant to support the agency's inspection and abatement processes. This position is responsible for providing prompt, professional customer service to tenants, landlords, vendors, and staff while maintaining accurate documentation in Yardi and CRM systems. The Inspections Program Assistant manages daily inspection, abatement, and termination workflows, ensures compliance with deadlines and policies, and coordinated inboxes and requests to support timely follow-up and efficient program operations.

Job Duties

• Deliver prompt, professional service to tenants, landlords, vendors and staff.
• Respond to inquiries within 24-48 hours and maintain accurate documentation in Yardi and CRM
• Manage daily inspection, abatement, and termination workflows
• Generate and send required notices, verify data accuracy, and ensure compliance with deadlines and policies
• Monitor RFTA and inspection inboxes, assign and track incoming requests, and re-route items as needed for timely follow up

Minimum Qualifications:

Experience

• At least one (1) years of experience in administrative, program, or housing-related experience

Education:

• Requires high school Diploma
• An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply.

Knowledge, Skills and Abilities

• Strong computer skills (Yardi, Google Suite, Outlook, Aodocs experience preferred)
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Ability to handle sensitive information confidentially
• Commitment to HOC's mission and values

*Grade 14 Min: $47,854/ Mid:$61,842 / Max: $75,829| | Salary determined by departmental budget- Offer commensurate with experience

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.