Aftermarket Sales Specialist

Acara Solutions is seeking an Aftermarket Sales Specialist to join our client, a global manufacturer of industrial heat treatment equipment and technologies.

Location: 100% remote with 50% travel. Must reside in the MI, WI, IL areas.

Salary: 70,000K

Responsibilities:

• Identify customer parts and service needs using furnace serial numbers, drawings, manuals, and past records.
• Review and follow up on customer inquiries to develop accurate proposals and quotes.
• Determine material requirements from bills of materials; verify part numbers and check availability.
• Prepare detailed product quotes, including cost estimates, pricing, and lead times.
• Process orders by entering details into the ERP system for scheduling, production, and invoicing.
• Purchase raw materials and outside items as needed, ensuring best pricing and timely delivery.
• Collaborate closely with coworkers and vendors to support customer satisfaction and company goals.
• Notify customers of shipment details and order status updates.
• Recommend spare parts lists and assist with identifying ongoing service needs.
• Make informed decisions on pricing, scheduling, and sourcing-consulting management when appropriate.
• Monitor market trends to support profitability and competitiveness.
• Support and follow the company's Quality Program and corporate procedures.

• Minimum of 5 years of experience is required
• Minimum of a High School Diploma or GED is required

• Workable and efficient knowledge of AutoCAD.
• Ability to read and interpret a variety of engineering drawings.
• Ability to efficiently use the computer, Microsoft Dynamics, Microsoft CRM, RX