Operations Manager and Sr. Executive Associate Supervisor

Rutgers University

life insurance, employee discount

United States, New Jersey, New Brunswick

Oct 15, 2025

Position Details

Position Information

Recruitment/Posting Title	Operations Manager and Sr. Executive Associate Supervisor
Job Category	Staff & Executive - Administrative & Support - Management
Department	Provost & EVC for Academic Affairs
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey is seeking an Operations Manager and Sr. Executive Associate Supervisor for the Provost & Executive Vice Chancellor for Academic Affairs. Reporting directly to the provost, the Operations Manager and Sr. Executive Associate Supervisor manages the daily operations of the Rutgers-New Brunswick Office of the Provost, including the public-facing office, and provides strategic operational oversight and direction to ensure the successful communication and implementation of all policies, procedures, initiatives, and executive functions for which the provost's office is responsible, including but not limited to research strategy and support, curricular innovation and approval, oversight of Rutgers-New Brunswick schools and colleges, academic affairs, and faculty affairs, encompassing key aspects of appointment, promotion, and tenure. The position provides Project Management support to multiple projects in various stages, providing periodic oral and written updates to the senior leadership team and ensures that projects remain on time and on task. Among the key duties of the position are the following: Oversees the work of two administrative assistants. Leads the coordination and cross-office collaboration of the entire provost's office administrative support team. Develops and implements strategies to improve operational efficiency, policy compliance, and outcomes of campus-wide strategic initiatives led by the provost's office. Manages the administration of the provost's office, including calendar management, travel arrangements, budget preparation, event planning, establishment and maintenance of record management systems, and meeting briefings, agenda preparation, and note-taking. Drafts and/or writes and sends out important communications on behalf of the provost to deans, faculty, and other university stakeholders. Provides strategic direction and support to the provost and vice provosts, helping ensure adherence to university policies, collective bargaining agreements, and best practices overall within higher education administration. Manages and oversees key projects and initiatives led out of the provost's office, often with campus- or university-wide implications and extending to a wide range of key university stakeholders, including, but not limited to faculty, staff, students, alumni, donors, legislators, community and business leaders, and members of the Boards of Governors and Trustees. Acts as the primary point of contact on behalf of the provost's office for key internal and external constituencies, working in close collaboration with the chancellor's administrative support team and requiring frequent communication with high-level university leadership as well as major university stakeholders. Works in collaboration with the Vice Provost for Academic Affairs. Provides administrative support for appointment, promotion, and tenure processes overseen in the provost's office, including but not limited to processing, proofreading, and communicating in relation to all non-tenure-track promotion cases as well as certain key aspects of tenure-track promotion cases and academic approval processes. Provides analysis and comprehensive reports with regard to various academic and/or policy issues as they arise, including issues related to collective negotiations. Accompanies the provost to events on and off campus.
FLSA	Exempt
Grade	07
Salary Details
Minimum Salary	94492.000
Mid Range Salary	119604.000
Maximum Salary	144715.000
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status	Full Time
Working Hours
Standard Hours	37.50
Daily Work Shift
Work Arrangement	This position requires a fully on-site work arrangement.
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor's degree and 5 years of office administration experience or an equivalent combination of education and/or experience.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Excellent oral and written communication, organization, and management skills. Strong computer skills. Proficiency with developing spreadsheets, reports, and presentations. Strong attention to detail and demonstrated self-motivation. Demonstrated ability to collaborate in a collegial and cooperative fashion. Demonstrated ability to maintain strict confidentiality and exercise good judgment.
Preferred Qualifications	Graduate degree with demonstrated managerial and/or supervisory responsibility. 2-3 years of prior supervisory experience. Proficiency in financial, travel, and HR systems used at Rutgers University, including PeopleSoft, Salesforce, and Concur. Experience working in a higher education setting.
Equipment Utilized	MS Office Suite, Concur, ROCS, PeopleSoft, SharePoint, Teams. Familiar with or the ability to learn the office equipment, software, and specialized programs and/or materials needed to support the effective and efficient performance of this position.
Physical Demands and Work Environment	Fast-paced, confidential, customer-service focused environment. High level of comfort and strong skills in all forms of communication with a wide variety of internal and external constituents on behalf of the provost's office.
Special Conditions	This position requires the ability to work in-person, occasionally in the evenings and on weekends. This position requires the ability to respond to emails and/or on the phone to urgent university matters that arise with some regularity on evenings and weekends.

Posting Details

Posting Number	25ST2203
Posting Open Date	10/15/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	College Ave (RU-New Brunswick)
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement