Director Credit Operations

KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world.

The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide. It's work that happens because of our motivated teams of doers and problem solvers.

Our Core Values define how we do business:
* The Customer is Everything.
* Relationships Matter. All of Them.
* Question Things. Take Action.
* Work Hard. Work Smart. Enjoy the Experience.
* Growth Mindset.

It's not just a job - it's a step in your career!

SUMMARY

Protects organization's assets by investigating financial status of customers and potential customers; approving credit and supervision of employees.

ESSENTIAL DUTIES & RESPONSIBILITIES

Create a credit risk management environment of an acceptable quality, in terms of established guidelines.
• Assist in developing and maintaining sound, acceptable credit policies and procedures.
• Establish credit limits for new accounts and establish a procedure for annual review of current accounts. Check for credit viability on requests for extended terms and evaluate various adjustments or exception documents.
• Develop processes and procedures for evaluating customer financials and setting credit lines/limits, credit holds, customer credits and adjustments; implement liens as necessary.
• Monitor receivables, monitor violations of credit, provide analysis, conclusion and recommendations, present findings to CFO and suggest actions to be taken when appropriate.
• Ensure accounts and transactions are reconciled timely and accurately.
• Monitor receivables and collections and provide timely updates of receivables and provide appropriate reporting.
• Manage Daily Hold Orders and Over Limit and Past Due customers.
• Manage operations through subordinate staff; directly responsible for the work activities of assigned team.
• Responsible for collecting accounts receivable and minimizing bad debt while maximizing internal and external customer satisfaction.
• Interact with customers to determine reason for payment delinquency and obtain payment commitment by placing outbound calls or some other form of electronic communications. Situations may require extensive research according to customer response.
• Develop a strong, balanced working relationship with sales teams.
• Develop, modify and execute company policies that effect immediate operations.
• Makes decision related to primary accountability of achieving operational goals.
• And other duties as requested by Chief Financial Officer.

SAFETY DUTIES & RESPONSIBILITIES

• Adhere to, promote, and accept responsibility for compliance to Federal and Local Occupational Safety and Health Regulations, Industry Consensus Standards, and KGPCo Injury and Illness Prevention Program Manual.
• Participate in job site safety and hazard analysis.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's Degree (B.A.) or equivalent from a four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience. Experience with Microsoft Office products required and experience with Microsoft Dynamics NAV (formerly Navision) preferred.

REQUIRED SKILLS

• Ability to read and understand basic instructions, short communications, and memos; draft simple written correspondence; and effectively communicate in one-on-one or small group settings with customers, clients, and colleagues.
• Proficiency in adding, subtracting, multiplying and dividing. Capable of performing calculations involving American currency and standard units of weight, volume, and distance.
• The ability to follow written, verbal, or diagram-based instructions and solve problems involving concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to listen and speak. The employee frequently is required to sit, use their hands to handle, touch, or feel objects, tools, or controls, and reach with their arms and hands.

Specific vision abilities required by this position include close vision, color vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

BENEFITS

• Medical, Dental, Vision and Supplemental insurance plans
• Flexible Spending Accounts
• 401(k) with Company match
• Generous vacation, holiday, and sick/safe time
• Pet insurance for our non-human family members

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

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