Assistant - Commercial Special Assets Lending

Position Summary:

The Commercial Special Assets Lending Assistant supports the Special Asset Manager by managing, monitoring, and providing administrative assistance for the Special Asset functions within the Commercial Operations Department, assisting the Special Asset Manager with various tasks to ensure the smooth and efficient operation of the Special Asset portfolio.This role involves preparing loan documents, contacting borrowers, managing loan files, payoffs, paydowns, past dues, and any other efforts to preserve principal and prevent charge-offs for loans in Special Assets.

Essential Duties and Responsibilities:

Assists with Special Asset loans by collecting documentation, financial data, drafting emails, and performing other duties as assigned by the Special Asset Manager. Collaborate closely with Special Asset Manager as directed to collect missing details, address inquiries, and provide updates on extensions, renewals, and modifications for Special Asset loans. Serves as primary support for the Special Asset Manager, including but not limited to the preparation/composition of written correspondence and memos, as requested by the Special Asset Manager. Assists with the creation of relevant documents for monthly/quarterly reporting Assembles and maintains loan documentation files to ensure proper order and accuracy, verifying that all documents have been properly executed and recorded. Responsible for electronic filing and retaining original loan documentation. Ensures documents returned from loan closings are complete and accurate. Assists in clearing any post-closing documentation exceptions. May assist with loan disbursements, including preparing cashier's checks, wire transfers, or other forms of payment. Supports the Special Assets Manager with implementing actions and workout strategies. Reviews and maintains recurrent status reports from outside counsel, detailing loan status in the legal process and making updates as required. Takes accountability to provide a best-in-class member experience.

Minimum Qualifications:

Education:

• High school diploma or equivalent is required.
• Associate's degree or an equivalent mix of education and experience is preferred.

Experience:

• Three years of previous experience in special asset or distressed loan support.
• Commercial loan experience is preferred.

Knowledge, Skills, and Abilities:

• Ability to work remotely and collaboratively and maintain efficiency in either environment.
• Strong interpersonal, written, and verbal communication skills and strategic and creative thinking abilities.
• Prioritizes daily workflow to achieve results.
• Assumes responsibility for achieving results.
• Demonstrates effective time management.
• Strong working knowledge of relevant software, including Microsoft Office, Word, and Excel.
• Ability to adapt to change
• Strong desire to be a part of a collaborative, team-first environment
• Strong desire to learn and has a continuous improvement mindset.
• Demonstrate strong core values of integrity, inclusion, empathy, and accountability.

Physical Demands and Work Environment:

(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Our company offers a dynamic hybrid work arrangement that requires three days of on-site work in the Sugar Land, TX office.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin, or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.