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IT Infrastructure Engineer

Rentokil North America
$63,300.00 - $82,300.00 / yr
life insurance, paid holidays, sick time, tuition reimbursement, 401(k), retirement plan
United States, Tennessee, Memphis
Oct 14, 2025

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Job Summary:

Uses fundamental engineering concepts, practices, and procedures to analyze operational data/methods, identify performance improvement opportunities, and/or implement technology systems that meet business objectives. Researches, designs, develops, deploys, and/or supports new and current technology solutions.

Key Performance Indicators

  • System Uptime: Ensure systems are available and performing as expected.

  • System Performance: Ensure the speed and responsiveness of systems meet business requirements.

  • Innovation: Identify and implement new technologies and trends that improve the efficiency and effectiveness of systems.

Principal Duties and Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

  • Participates with project teams responsible for implementing technology in a limited set of infrastructure services with guidance from Principal/Sr. Engineer. Supports technical standards and best practices, and ensures that the organization's IT infrastructure is aligned with guidance of Principal/Sr. Engineer..

  • Staying up to date with the latest technologies and trends in the industry.

  • Implements and supports company security standards, including monitoring, vulnerability testing, and risk management.

  • Communicating effectively to ensure that IT projects and initiatives are aligned with business goals.

  • Maintaining accurate and up-to-date documentation of all relevant IT systems, applications, and networks.

  • Supports managing IT budgets, ensuring that projects and initiatives are delivered within budget constraints.

  • Identifying areas for improvement within the organization's IT systems and recommending and implementing solutions that improve efficiency, effectiveness, and overall performance with guidance from Principal/Sr. Engineer..

  • Requires moderate supervision.

  • Limited travel ~10%

  • On call rotation, after hours support

CANDIDATE SUMMARY

Required Experience:

  • Technical Expertise: Experience in implementing and maintaining IT systems is required. Experience in technical areas such as infrastructure, software development, security, and cloud technologies are also preferred.

  • Project Management Experience: Experience in working on technical projects from inception to completion is required.

  • Communication Skills: Strong communication skills, including the ability to communicate technical concepts to both technical and non-technical stakeholders, are required.

  • Vendor Experience: Experience in working with IT vendors and service providers is preferred.

  • Budget Management Experience: Experience in assisting in the management of IT budgets to ensure that projects and initiatives are delivered within budget constraints is preferred.

  • Industry Certifications: Relevant industry certifications are also be preferred.

Required Leadership Traits and Characteristics

  • Problem-solving: Ability to analyze complex problems and develop innovative solutions that meet the organization's needs.

  • Decision-making: Ability to make informed decisions quickly and effectively.

  • Team mentoring: Ability to motivate team members.

  • Communication: Ability to communicate effectively with both technical and non-technical stakeholders across the organization.

  • Flexibility: Ability to adapt to changing circumstances and priorities.

  • Emotional intelligence: Ability to understand and manage emotions, both in oneself and in others, and to build positive relationships with team members and stakeholders.

  • Integrity: Ability to act with honesty, transparency, and ethics, and to build trust with team members and stakeholders.

  • Innovation: Ability to identify new technologies and trends and to implement them in a way that improves the efficiency and effectiveness of the organization's IT infrastructure.

Formal Education, Qualifications or Training

  • 3-5 Year's experience in relevant technology functions.

  • Education: A Bachelor's degree in Computer Science, Information Technology, or a related field preferred. Relevant certifications and or additional experience maybe be substituted.

Base Pay Range $63,300 - $82,300.00 / year

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

  • Multiple avenues to grow your career

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

  • 401(k) retirement plan with company-matching contributions

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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