Student Services and Admissions Specialist

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

UCI Graduate Division provides leadership on all graduate education matters. We work with all academic units on campus to ensure that scholars from all over the world can learn, teach, and conduct the highest caliber research while pursuing graduate or postdoctoral training. We promote academic integrity and greater understanding by supplying information, guidance, and support to the campus community and beyond. Our aim is to enhance the educational experience by engaging and leading on all matters related to graduate student life: academic progress and advocacy, fellowships, funding and financial support, diversity, employment, and professional development. The Graduate Division coordinates with other Graduate Divisions across the UC system to ensure high quality educational experiences and promotion of graduate education system and state-wide.

Applies professional student services concepts. Provides varied student services to students, faculty, and department / school / college management. Works on moderately complex issues. Receives assistance on more complex issues. Provides a cross-functional understanding between the Academic Services, Graduate Admission, and Graduate Division Front Desk Teams by providing comprehensive operational and administrative support. Responds to faculty, staff, students, and visitors who contact the Graduate Division looking for information and guidance with a variety of matters related to general UCI inquiries, academic policy, graduate admissions requirements, current student status, and procedures. The position requires strong organizational skills, attention to detail, and the ability to manage sensitive student information in compliance with FERPA and university policies.

Required:

• Knowledge of advising and counseling techniques.
• Ability to multi-task; verbal and written communication skills.
• Interpersonal skills.
• Multicultural competencies; ability to work with diverse populations.
• Ability in problem identification and reasoning.
• Skills in service orientation, organization, active listening, and critical thinking.
• Understanding of University rules and regulations including FERPA.
• Communicates with and maintains a high level of professionalism in handling sensitive student information, ensuring confidentiality.
• Bachelor's degree in related area and / or equivalent experience / training.
• 1-3 years Office Experience

Preferred:

• Knowledge of multiple University-specific computer application programs and pertinent databases such as Docusign, Slate, ServiceNow, Enrolled Database, Student Billing System (SBS), GradAid, Kuali Financial System (KFS), and WebAdmin to support daily operations, improve workflows, and ensure efficient service to students and academic programs.
• Knowledge of UCI Graduate Division processes and procedures.

Special Conditions:

• May need to work some nights/weekends for special projects.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $26.53- $31.13 (Hourly).

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.