Senior Technology Enablement Content Strategist

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

We are seeking a Senior Technology Enablement Content Strategist to join our Technology Enablement Team. In this role, you will develop and execute content strategies that drive the adoption of new technologies, strengthen firmwide learning, and enhance communications across Crowe.

You will serve as both a strategist and content creator-managing content calendars, producing high-quality instructional materials, and overseeing key content and communication platforms.

This role requires a strong communicator who can partner with product teams, mentor colleagues in content development, and ensure Crowe's enablement materials reflect our human-centered, tech-enabled strategy.

• Develop and execute the Technology Enablement Team's content strategy, including maintaining the content calendar and organizing enablement sessions
• Produce and promote enablement content such as articles, instructional videos, and technical documents, ensuring alignment with Crowe's standards and guidelines
• Serve as the content manager and administrator for technology-related SharePoint sites and Crowe's video management platform
• Partner with product teams to develop and implement effective communication and enablement strategies for technology rollouts and adoption campaigns
• Collaborate with firmwide communications team to align technology communications with firmwide strategy
• Serve as editor-in-chief for all technology enablement content, ensuring quality, consistency, and alignment with team guidelines
• Mentor junior staff in content development and enablement best practices
• Advise Crowe's learning communities on program operations and communication strategies to engage audiences and drive impact

• Bachelor's or master's degree in Technical Communication or a related field
• Demonstrated experience in content strategy and technical communication within a professional services or technology-driven environment
• Strong skills in content development and communications, with the ability to translate complex technical concepts into plain language for diverse audiences
• Proficiency with video editing tools (e.g., Camtasia, Clipchamp) and the ability to manage video-based learning content
• Experience with SharePoint administration, content management systems, and enablement tools
• Strong stakeholder management and collaboration skills, with experience partnering with cross-functional teams
• Ability to mentor and support junior staff in content creation and development
• Demonstrated commitment to operational excellence in running enablement programs, while also driving innovative learning and communication strategies
• We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening.

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We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.