Program Manager, Health Plan

HealthPartners is hiring for a Program Manager, Health Plan. The Program Manager leads high-impact initiatives that advance our health plan goals, support enterprise-wide transformation, and drive sustainable growth. Reporting directly to the Senior Vice President of Actuarial, Underwriting, and Government Programs, this role plays a critical part in shaping and executing complex programs that align with our long-term vision. The Program Manager leads initiatives from concept through execution, ensuring alignment across internal teams and external partners. It is responsible for integrating efforts across departments, maintaining performance standards, and delivering measurable outcomes. This is a high-visibility opportunity for a collaborative leader with a passion for strategic planning, operational excellence, and meaningful impact.

Required Qualifications:

• Bachelor's degree in business, healthcare, or related field.

• Seven (7) years of experience in project and program management in the health plan or healthcare industry.

• Demonstrated experience leading multiple interrelated projects or programs with enterprise-wide impact.

• Experience with and deep understanding of health care government program lifecycle management, including governance and risk mitigation.

• Proven record of strategic planning, portfolio management, and cross-functional leadership.

• Demonstrated critical thinking skills through evaluation, analysis, creative solutions and marshaling resources to implement adopted plans.
• Excellent interpersonal and customer service skills, with the ability to form good working relationships with people at all levels.
• Thinks broadly, identifying and understanding implications to the entire organization.
• Knowledge of resource allocation procedures
• Ability to influence and collaborate with executive leadership and cross-functional teams.
• Experience with budget oversight and resource capacity planning across multiple projects.
• Experience with vendor and contract management
• Exceptional communication and stakeholder engagement skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong problem-solving and analytical skills.
• Ability to think broadly and understand organizational implications.

Preferred Qualifications:

• Program leadership experience w/ autonomy
• Medicare/Medicaid experience/knowledge.

Hours/Location:

• Monday - Friday; core business hours

• May work in a hybrid capacity and will regularly be onsite at the Bloomington corporate office on Tuesdays/Wednesdays/Thursdays. Additional onsite days may be necessary based upon work needs.

Responsibilities:

• Governance & Leadership

  • Develop and manage program governance structures (e.g., steering committees, executive updates, risk escalation) and provide operational leadership across multiple interrelated projects with enterprise-wide impact.

• Strategic Alignment & Prioritization

  • Collaborate with senior leadership to define project scope, goals, and success factors; lead prioritization, resource allocation, and budgeting to align initiatives with enterprise and health plan strategies.

• Performance Monitoring & Reporting

  • Monitor KPIs, financials, and benefits realization; build and maintain reporting tools to track milestones, resource assignments, capacity, and delivery performance.

• Documentation & Methodology

  • Create and maintain consistent program and project documentation, including charters, work plans, and deliverables using standardized tools and methodologies.

• Stakeholder Engagement

  • Serve as liaison between business units and external partners to ensure integration and alignment; facilitate cross-team collaboration and manage interdependencies.

• Issue Resolution & Continuous Improvement

  • Proactively identify and resolve project issues and roadblocks; lead project reviews and recovery efforts; apply quality improvement tools and methodologies to enhance operations and services.

• Communication & Status Updates

  • Provide timely updates and presentations to stakeholders; ensure team members have the necessary resources and information to execute effectively.

*Job description rankings/percentages are intended to reflect normal averages over an extended period of time and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.