Receptionist

Job Title: Receptionist

Duration:12 months

Location: Tewksbury, MA 01876

Pay Rate: $17.00 - $18.89 hourly

JOB SUMMARY

In a team setting, maintain files and records, answer telephones, process incoming mail, prepare and mail out going correspondence or parcels,

Job Overview

• Prepare correspondence, forms, files, and reports using MS Word and Excel.
• Handle inquiries, manage documentation, and operate standard office equipment.
• Perform administrative and clerical duties as required.

Key Duties & Responsibilities

• Greet and assist office visitors per established procedures.
• Answer phones, provide basic information, and redirect calls as needed.
• File and retrieve materials following proper classification systems.
• Receive, open, date-stamp, and distribute mail, messages, and packages.
• Scan and index documents into Captiva system by type and category.
• Review documents, forms, and correspondence for completeness and accuracy.
• Maintain logs, spreadsheets, and records using standard procedures.
• Operate office equipment (printers, copiers, fax, postage machines, etc.).
• Create letters, emails, spreadsheets, charts, and reports using computer applications.
• Compile and submit reports; manage email communications.
• Order and maintain office supplies; track inventory.
• Support scheduling, coordination of breaks, coverage, and workflow.
• Contribute to developing performance standards and operational procedures.
• Collaborate effectively in a team environment.
• Perform other related administrative duties as assigned.

Required Qualifications

• Strong understanding of office procedures, laws, rules, and policies.
• Proficiency in MS Word and Excel.
• Excellent verbal and written communication skills.
• Attention to detail; ability to work with names, numbers, and codes accurately.
• Strong organizational and record-keeping abilities.
• Ability to follow oral and written instructions.
• Professional, tactful, and courteous in a fast-paced environment.
• Skilled in using general office equipment.
• Sound judgment and reliability.
• Ability to lift at least 35 pounds.

Knowledge Gained on the Job

• In-depth knowledge of agency-specific laws, policies, and procedures.
• Familiarity with agency forms and proper telephone handling protocols

Minimum Entrance Requirements

• Must have 3 years of full-time (or equivalent part-time) office experience.
• Equivalent combinations of experience and education may be accepted.

Substitutions:

• 1 year may be substituted with a commercial/business high school diploma.
• 8 months may be substituted with a general high school diploma or GED.
• 1 year may be substituted with a one-year post-secondary business/secretarial program.
• 2 years may be substituted with a two-year post-secondary business/secretarial program.
• Education toward these programs is prorated based on completion.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.