New 
Telecommunications Engineer: IV (Lead)
 Genesis10 | |
 United States, Minnesota, Inver Grove Heights | |
| 5500 Cenex Drive (Show on map) | |
 Oct 13, 2025 | |
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We are hiring our new Telecommunications Engineer: IV (Lead) for a hybrid role in Minnetonka, MN or Madison, WI.
Rate: $70-$90/hr W2 based on skills and level of experience Resume Must Haves: - Experience with Microsoft Teams Voice to support migration efforts to Microsoft Teams voice platform. - Experience with Five9 or other Contact Center as a Service (CCaaS) platforms such as NICE, Genesys or Cisco (Five9 is preferred) - The ability to work with the business to gather business requirements. - Not just understand the how, but also the why, when, and why not of telephony service delivery in support of business process and goals. - Develop telecommunication solutions to address user needs. - Prepare detailed specifications flowcharts and end to end Visio designs for implementation of telephony solutions. - Maintain telephony related hardware, software, and infrastructure. - Monitor, log, track and resolve hardware, software, and infrastructure deficiencies and notes weaknesses or tendencies toward failure. - Experience scripting with Python and/or Power Shell Additional Qualifications - Experience working in an Agile Scrum methodology - Migration of legacy phone systems into Microsoft Teams Voice - TDM, IP-PBX, and VM/UM integration - PRI, Digital, Analog, VOIP, IP Telephony, POE, H323, SIP (station and trunking) - PSTN connectivity - ISP provisioning/management - Ability to design, administer, troubleshoot, and support dial-plans and call flows/vectors. - Deployment of Microsoft Teams in a complex enterprise environment - QOS/COS traffic shaping/bandwidth throttling Monitoring, packet capture and analysis and troubleshooting IP voice issues. - Understanding of Number Porting | |