Position Information
Posting date |
10/13/2025 |
Closing date |
|
Open Until Filled |
Yes |
Position Number |
0134800 |
Position Title |
Parking and Transportation Coordinator |
Hiring Range Minimum |
$25.63 |
Hiring Range Maximum |
$32.04 |
Union Type |
Not a Union Position |
SEIU Level |
Not an SEIU Position |
FLSA Status |
Non-Exempt |
Employment Category |
Regular Full Time |
Scheduled Months per Year |
12 |
Scheduled Hours per Week |
40 |
Schedule |
M-F 7:30AM - 4:00PM |
Location of Position |
Hanover, NH |
Remote Work Eligibility? |
Onsite only |
Is this a term position? |
No |
If yes, length of term in months. |
|
Is this a grant funded position? |
No |
Position Purpose |
Serves as the primary contact and administrator for the Transportation Services Office, whose functions include Parking Operations, Driver Safety program, and liaison relations with Premier Coach, Advance Transit, Zipcar, and Enterprise. Provides high quality customer service to Dartmouth's faculty, staff, students, and visitors. |
Description |
|
Required Qualifications - Education and Yrs Exp |
Associates plus 5+ years' experience or equivalent combination of education and experience |
Required Qualifications - Skills, Knowledge and Abilities |
- Five years of administrative and customer service experience in a complex organization.
- Demonstrated experience in handling multiple issues in a fast-paced, and deadline-driven work environment.
|
Preferred Qualifications |
- Demonstrated excellence in serving customers with professionalism and tact.
- Strong oral and written communication skills.
- Proficiency in the full Microsoft Suite. Ability to troubleshoot computer problems.
- High degree of judgment, initiative, and the ability to work independently.
- Excellent attention to detail.
- Capacity to handle multiple assignments at any given time, often under time constraints.
- Sensitivity to confidential matters.
- Commitment to diversity and to serving the needs of a diverse community.
|
Department Contact for Recruitment Inquiries |
Tanya Husick, Director Transportation Services |
Department Contact Phone Number |
603-646-3605 |
Department Contact for Cover Letter and Title |
Tanya Husick; Director, Transportation Services |
Department Contact's Phone Number |
Tanya.M.Husick@dartmouth.edu |
Equal Opportunity Employer |
Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. |
Background Check |
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. |
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? |
Preferred, but not required |
Special Instructions to Applicants |
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.
https://policies.dartmouth.edu/policy/tobacco-free-policy
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Additional Instructions |
|
Quick Link |
https://searchjobs.dartmouth.edu/postings/83313 |
Key Accountabilities
Description |
Parking & Transportation Operations
- Primary responsibility for day-to-day operation of the Transportation Services Office. Coordinates the process to systematically register over 4000 vehicles at Dartmouth College for faculty, staff, students, and visitors. Maintains various parking lot privileges based on employee status or other criteria set by Dartmouth's senior staff.
- Coordinates the parking logistics for construction, conferences, events and visitors to the College.
- Prepares parking schedules, permits and permit allocation.
- Processes all financial transactions related to parking and transportation programs, including cash/credit card payments and corresponding receipts for deposit. Prepares and validates payroll deductions for parking fees and accounts receivable billings for unpaid parking tickets.
- Processes all parking citations and appeals. Tracks vehicles towed and booted that are unregistered with the College and/or parked in a way impeding the safety of faculty, staff and students. Maintains driver safety information, including applications, motor vehicle records, driver safety files, etc. Keeps DOT files up-to-date and processes requirements for compliance with DOT and other federal regulations.
- Ensures drivers meet all criteria to use vehicles on behalf of Dartmouth programs. Maintains current status of approved drivers and confirms on a timely basis the approved driver status for those renting vehicles through the Enterprise rental program.
- Coordinates and schedules physicals for random alcohol and drug testing for CDL holders.
- Runs and reviews management reports on parking and related collections data. Maintains parking statistics and lists of authorized vehicles at Greek houses.
- Works in conjunction with other members of Transportation Services to help facilitate cross training of team members in the workings of parking operations.
- Recommends process and policy changes regarding Transportation Services operation.
|
Percentage Of Time |
70 |
Description |
Customer Service and Other Office Duties
- Represents Campus Services by providing high quality customer service and professionalism in daily interactions with customers. Demonstrates a high degree of diplomacy and tact when interacting with customers.
- Assists with Mobility Rides program dispatching as required.
- Works closely with Campus Services IT staff on Parking and Transportation related systems changes. Conducts test scenarios to ensure appropriate and accurate flow of information through the systems and brings to management's attention any system irregularities or problems.
|
Percentage Of Time |
25 |
Description |
Culture and Employee Belonging
We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.
- Demonstrates a commitment to inclusion, and cultural awareness through actions, interactions, and communications with others.
- Participates in division wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect).
- Collaborates, when appropriate, on other CEB-related initiatives within the division and College.
|
Percentage Of Time |
5 |
-
-- |
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. |
-- |
Performs other duties as assigned |
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