Behavioral Health Professional 2

Spectraforce Technologies

United States, Texas, Austin

2435 East Riverside Drive (Show on map)

Oct 30, 2025

Position Title: Behavioral Health Professional 2

Work Location: Remote. Hiring in the Travis Region - Austin, TX. Working in the Austin and surrounding areas. Fully remote, but some member facing and into the fields for visits.

Assignment Duration: 6 months estimate, but can be sooner or longer depending on approvals for business.

Position Summary:

This is a case management role.
They will be working with individuals ages roughly 3-21 years old so it spans through a few development stages.
They are assisting with identifying gaps in case.
This is not direct care, but individuals are using those skills to complete assessments.
The outreach is predominately phone.
Texas Department of Family Service (DFPS) background required.

Key Responsibilities:

Answer incoming telephone calls and triage behavioral health need.
Document calls and actions using standard computer software application.
Provide resource and education to non-licensed behavioral health staff.
Schedule and make follow up calls to provide care facilitation.
Promote recovery concepts and inspire hope.
Work with other internal and external agency personnel to meet callers' needs.
Provide professional assessments, interventions within scope of relevant licensure.

Qualification & Experience:

Education/Certification: Requires a Master's degree in Mental Health or Social Work or Graduate from an Accredited School of Nursing. Preferred: Master's degree preferred.
Licensure: can be LPC, LCSW, RN - must be fully licensed.
Must haves:
- 2 - 4 years of related experience.
- Some behavioral health experience.
- Some experience with the adolescence population.
- Some type of case management experience. (a bit flexibility here but looking for someone who has managed a caseload of clients or patients over any period of time)
Nice to haves: Integrity and honesty. Good communication skills is a huge plus. Organizational skills.
Disqualifiers: People who come from a long stent of private practice will likely not transition into this role well.

Performance indicators: Good tenure in roles is very important. I don't want to see a lot of people in 1 year in a ton of roles. At least 2+ years in most positions on the resume.

Candidate Requirements
Requires a Master's degree in Mental Health or Social Work or Graduate from an Accredited School of Nursing	Preferred: Master's degree preferred
can be LPC, LCSW, RN - must be fully licensed.ired: i.e RN, BSN, LPN, etc.	Preferred:
Years of experience required Disqualifiers Best vs. average Performance indicators	Must haves: 2 - 4 years of related experience. Some behavioral health experience! Some experience with the adolescence population. Some type of case management experience. ( a bit flexibility here but looking for someone who has managed a caseload of clients or patients over any period of time ) Nice to haves: Integrity and honesty. Good communication skills is a huge plus. organizational skills. Disqualifiers: People who come from a long stent of private practice will likely not transition into this role well. Performance indicators: Good tenure in roles is very important. I don't want to see a lot of people in 1 year in a ton of roles. At least 2+ years in most positions on the resume.
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	Some behavioral health experience
2	Some experience with the adolescence population
3	experience with the adolescence population