Principal Technical Solutions PMM

As a Technical Solutions PMM on Dropbox's Product Marketing team, you will be the technical heart of our go-to-market engine. You will build and maintain live demo environments, craft deep-dive assets for IT decision-makers, and help translate complex product capabilities-including our growing set of AI features-into clear value stories for prospects and customers. Your work will power keynotes, webinars, analyst briefings, and sales plays across both product-led and sales-led motions. You'll join a five-person PMM org and collaborate daily with Marketing, Product, Solutions Consultants, Analyst Relations, and Enablement to connect Dropbox's portfolio into a single, persuasive narrative.

• Design, script, and maintain scalable demo environments for launches, events, webinars, and customer education.
• Create, update, and produce technical marketing collateral-whitepapers, solution briefs, RFIs, deployment guides, demo videos, and technical presentations-tailored to both IT decision-makers and business stakeholders.
• Own the technical layer of our pitch materials-ensuring accuracy, credibility, and alignment with live product capabilities.
• Partner with Analyst Relations to complete RFIs and evaluations, highlighting Dropbox's architecture, security, and AI strengths.
• Contribute to web copy and content strategy for technical personas, collaborating with ICP owners for broader buyer coverage.
• Serve as a technical evangelist in webinars, analyst briefings, and sales enablement sessions across internal and external stakeholders.
• Collaborate proactively with engineering, product, and sales to ensure technical marketing aligns with product strategy and development roadmap.
• Instrument and analyze the impact of technical demos and assets, iterating based on KPIs and customer feedback.
• Contribute to continual competitive intelligence gathering to inform messaging and technical demonstration strategy.
• Leverage market research to uncover customer needs, validate technical solutions, and differentiate Dropbox's multi-product portfolio.

• 8+ years in technical marketing, solutions engineering, or product marketing for SaaS/AI products.
• Proven experience configuring demo or sandbox environments and integrating third-party apps/APIs.
• Deep familiarity with modern AI tooling (LLMs, embeddings, prompt design) and ability to relay capabilities to non-experts.
• Proven experience leading deep technical product conversations and live demos with business decision-makers-translating architecture and AI capabilities into business value.
• Strong cross-functional communication skills and ability to influence without formal authority.
• Ability to travel to customer and industry events across North America.

• Scripting proficiency (Python, JavaScript, or similar) to automate demo setup and data seeding.
• Industry certifications (AWS, GCP, Azure, or SaaS security) or PMA/PMG product-marketing certificates.
• Experience publishing whitepapers or technical benchmarks for analyst or customer consumption.
• Prior tenure at Dropbox or equivalent complex portfolio.