Rental Inside Sales Manager

TEAM UP WITH US!

The Rental Inside Sales Manager is responsible for leading a team of Rental Inside Sales Reps focused on driving Rental Revenue growth by consistently working in Warren CAT Dormant, Inactive, Lost and New customer opportunities. While continuously improving long-term internal and external customer relationships.

DO YOU HAVE WHAT IT TAKES?

WHAT YOU'LL DO

* Develop and execute a strategy to increase Dormant, Inactive, Lost, and New rental revenue for both Rental Services, Heavy Rents and Rental Power.

* Develop and execute re-activated and new customer account growth with RISR team.

* Set monthly, quarterly, and annual Key Performance Indicators (KPIs) for Rental Inside Sales Rep Team.

* Set monthly and annual Rental Revenue budget and goals for Rental Inside Sales Rep Team.

* Lead the training and development of the Rental Inside Sales Rep Team.

* Collaborate with Regional Ops Managers and Branch Managers and other leaders throughout the organization to support our external customers.

* Develop and implement training for existing team and new hires on RISR team.

* Developed and implemented tracking system to monitor RISR performance, improving reporting accuracy.

* Submit consistent reporting for all RISR data in lieu of team performance.

* Drive with effectiveness the Warren CAT leads from Website and CRS app through RISR team.

* Drive CRS app sign ups and app management through RISR team.

* Drive NLS and NPS ratings through Dormant, Inactive, Lost, and New customers.

* Partner with internal departments to drive rental campaigns and customer promotions.

* Maintain relationships with different departments driving opportunity and rental revenue.

* Communicate with customers and company employees to resolve customer problems and expedite customer deliveries when necessary.

* Additional duties assigned by manager.

WHAT YOU'LL NEED

* Bachelor's degree with five (5) years of related experience and/or training; or equivalent combination of education and experience.

* Self-directed professional who takes ownership in solving problems or issues.

* Thorough understanding of Microsoft based products including Word, Excel & PowerPoint.

* Excellent communication skills, verbal and written.

* Ability to professionally, responsibly, and effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

* Advanced computer literacy is required.

WHY WORK WITH US?

• We like to take care of business and have fun doing it!
• We offer health, dental, vision, life, and more as a comprehensive benefits package.
• Don't you want to work with awesome people?

IMPORTANT INFORMATION

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Required travel up to 10%.

This position is considered a safety sensitive position.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.