Switchboard Operator

Methodist Hospital is seeking an experienced customer service professional to work in an on call position as a Guest Services Representative.

As a Guest Services Representative you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. To serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. *Act as the primary resource for other hospital staff and to perform related duties as assigned. Enhances Methodist Hospital's customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner.

Work Schedule: FTE 1.0, 40 hours per week, 6:30am-2:30pm, every other weekend, start time may change.

Required Qualifications: FTE 0.0, 0 hours per week, Casual/On-Call, day/evening shift, must pick up 2 days minimum per month.

1 year of experience in a customer service, patient care or guest service role.

Preferred Qualifications:

Experience in a healthcare setting, security, law enforcement, or behavioral health.

Same Posting Description for Internal and External Candidates