Customer Service Representative - Surgical Oncology - Gladiolus Drive

Location:LPG Surgical Oncology -7335 Gladiolus DriveFort Myers FL 33908

Department: LPG Surgical Oncology

Work Type: Full Time

Shift: Shift 1/8:45:00 AM to 5:15:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Join Our Team in Surgical Oncology at Lee Health!

Location: LPG Surgical Oncology 7335 Gladiolus Drive, Fort Myers, FL 33908
Department: LPG Surgical Oncology
Schedule: Monday Friday, 8:45 AM 5:15 PM

Are you passionate about making a difference in the lives of patients facing cancer? At Lee Healths Surgical Oncology team, we provide compassionate, patient-centered care that combines advanced surgical expertise with a collaborative, multidisciplinary approach.

Our board-certified surgical oncologists specialize in the surgical management of cancer, focusing on early detection, precise intervention, and personalized treatment. Using leading-edge techniques and technologies, we perform procedures such as:

• Tumor resection

• Lymph node removal

• Reconstructive surgery

We care for patients with complex cancers affecting the esophagus, colon, lung, pancreas, liver, and stomach, working closely with medical and radiation oncologists to ensure comprehensive treatment plans.

By joining our team, youll become part of a department that is deeply committed to hope, healing, and innovation. This is an opportunity to grow your career while supporting patients and families during some of their most challenging times. Youll gain valuable exposure to specialized surgical care, advanced technology, and a collaborative healthcare environment that puts patients first.

If you are compassionate, detail-oriented, and motivated to contribute to meaningful work in oncology care, we invite you to apply and be part of our dedicated team.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers