Assistant Chief Operating Officer

Join our team as a full-time, Assistant Chief Operating Officer in Amarillo, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.

• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.

• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• BSA Hospital is a 445-bed hospital serving the Amarillo area for over 120 years and continues to be Amarillo's preferred healthcare provider. At BSA, the focus is to provide quality healthcare in Christian love, service and dignity.

• Manage and execute on all aspects of hospital operations, organizational integration, and site coordination.
• Build upon and improve the operational infrastructure; serve as a catalyst to drive operational improvement throughout the hospital.
• Monitor and analyze comprehensive operational metrics to measure and report ongoing performance.
• Develop and motivate middle management team.
• Develop goals and objectives to enable departments to provide quality services while achieving financial targets.
• Actively consult with physicians to ascertain their needs, monitor their satisfaction, and provide them with feedback regarding operational improvements.
• Promote an environment of collaboration among hospital departments to develop cross-organizational cooperation and improve operational success.
• Develop, implement, and sustain an effective customer service and service recovery plan.
• Hold team accountable to a high standard of professionalism.
• Partner with quality program to reduce risk and promote quality care.
• Continuously work to improve employee engagement levels throughout the organization.
• Effectively mentor team to maximize abilities.

Job Requirements:

• Bachelor's Degree, Required
• Master's Degree, Required (MHA or MBA with healthcare concentration, preferred)
• 3-5 years of leadership experience required.