Senior Director, Commercial Retention and Growth

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

This role will be responsible for strategic management of consultants and agency relationships to source new Commercial large group business in the state of Wisconsin. Responsible for group sales, retention, end-to-end renewals, and upselling for Commercial accounts. Manage client relationships and customer/broker strategy. Collaborate internally to determine appropriate pricing strategy, advise on product and service improvements and ensure client experience is positive. Performs other duties as assigned.

Key Accountabilities

1. Drive and monitor commercial sales and account strategy
2. People leadership and performance management
3. Broker relationships
4. Strategy and product development

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 10 years of experience beyond degree with at least 5 years of management responsibility
• Health plan experience required; commercial markets and/or brokerage experience strongly preferred
• Ability to set, monitor and implement strategic plans
• Proven leadership experience, with a strong ability to manage, inspire, and lead people

Skills and Abilities

• Able to operate in a highly independent and team-oriented environment.
• Prefer a successful track record of managing customer and distributor relationship of varying sizes, locations, complexities, and sophistication.
• Strong sales skills and experience.
• Strong executive verbal and written communication skills.
• Able to understand rating formulas, analyze claim risks, and articulate benefit plans and competitor pricing.

This position is an Office role, which requires an employee to work onsite at our Madison, WI office, on average, 3 days per week.

The full salary grade for this position is $159,300-$273,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $159,300 - $238,875. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.