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Manager, Case Management

Mass General Brigham Community Physicians
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Sep 22, 2025
Essential Functions
-Provide day-to-day supervision to Case Managers and interns/students as appropriate.
-Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.
-Review daily referrals and screenings of clients.
-Audit case file on a regular basis for completeness and accuracy.
-Assist in discharge planning as required.
-Serve and protect the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

What You'll Bring

Requirements

  • Nursing, Advanced Practice Provider or Social Work Degree required.
  • Licensed Independent Clinical Social Worker (LICSW), Registered Nurse (RN), Physician Assistant (PA), Nurse Practitioner (NP) or other related degree required.
  • 5+ years of supervisory or management experience with professional staff in a healthcare setting required
  • 5+ years of experience in case management, utilization review, or discharge planning required
  • Experience working with dually eligible (DSNP) population highly preferred

Knowledge, Skills and Abilities

  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Strong analytical ability, critical thinking and processing skills.
  • Strong customer and interpersonal skills.
  • Strong teamwork skills.
  • Excellent organizational and communication skills.
  • Ability to deal with rapid changing health care environment
  • Excellent interdisciplinary team collaboration skills.


Working Model and Location Details

  • 40 hour work week Monday through Friday
  • Hybrid - Must be available as needed for training and team meetings at Assembly Row in Somerville, MA and to support RNs and Social Workers on the team across MA


Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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