New

Program Manager

Texas Tech University
United States, Texas, Lubbock
Sep 22, 2025
Lubbock Program Manager 42386BR Dean of Students Position Description Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics. About the University Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world. About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories. About the Department and/or College The Office of the Dean of Students leads an effort focused on non-academic matters affecting student life, student success, and student learning. Our office is dedicated to encouraging student responsibility and leadership. We strive to support students and families during times of crisis, including case management services; and assist faculty and staff in resolving student concerns. Our office is actively involved in issues related to student life at Texas Tech University to help all students achieve their academic and personal pursuits; and supports University Initiatives to champion the overall TTU student experience. Major/Essential Functions Provides case management by monitoring and tracking individual cases/progress through Maxient, email, phone, or walk-ins. Documents, inputs notes, and adds student information to Maxient and supports the Maxient administrator team as needed. Assists referred students in understanding University academic processes and campus resources. Connects students to appropriate campus and community resources based on individual needs. Promotes student advocacy by providing recommendations, ongoing assessment, and addressing emerging concerns. Facilitates transitions between campus services and external providers (e.g. Mental Health services, housing, food, etc.) and from external providers to appropriate College services. Provides consultation, guidance, and follow-up for employees/faculty/students/families who are working with students of concern and/or who are in crisis. Pre-assesses student behaviors as needed and connects students to campus and community resources. Assists and supports the Associate and/or Assistant Dean of Students with students of concern as requested (i.e. call emergency contacts, etc.). Serves as back-up to Associate and/or Assistant Dean when needed and responds to hospitalized students on weekday evenings and weekends. Participates in Dean on-call rotation as needed. Attends the Behavior Intervention Team, Case Management Team, and the Student Withdrawal Team meetings as needed to discuss students of concern. Represents the Office of the Dean of Students and Student Life by serving on University committees, task forces, work groups as assigned. Participates in and facilitates education and outreach efforts of the Office of the Dean of Students including but not limited to tabling, presentations, programs, events. Facilitates conflict resolution sessions to assist students who are experiencing conflict, need coaching to navigate a conflict, or require multi partial facilitation of an interpersonal conflict. Provides administrative support to the Office of the Dean of Students and Student Life and/or on assigned tasks. Other duties as assigned. Knowledge, Skills, and Abilities Proficient technological skills and ability to learn organization-specific systems and databases. Excellent verbal and written communication skills. Excellent organizational skills. Excellent customer service skills. Ability to analyze and synthesize data and information. Basic understanding of conflict resolution pathways and experience navigating interpersonal conflict. Required Qualifications Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related experience may be substituted for the required education on a year-for-year basis. Preferred Qualifications Experience in higher education environment. Experience with administrative responsibilities. Versed in legal issues and concerns relating to students of concern. Experience in working effectively with students, faculty, staff, administrators, alumni and community agencies. Knowledgeable of and ability to interface with a broad spectrum of the institution's various constituents and stakeholders. Able to articulate policies/procedures in an effective manner. Knowledge of conflict resolution pathways or experience resolving interpersonal conflict. Safety Information Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees. Does this position work in a research laboratory? No Required Attachments Cover Letter, Resume / CV Job Type Full Time Pay Basis Monthly Job Family Academic Affairs Job Sub Family Academic Affairs Annualized Pay Range $48,000 - $63,700 - $78,400 Hourly Pay Range $23.08 - $30.62 - $37.69 Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. Travel Required Up to 25% Shift Day Schedule Details 8:00am - 5:00pm Grant Funded? No EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.