dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
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THE POSITION
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NOTE: This posting will close on OCTOBER 1, 2025 or after 30 applications are received, whichever occurs first. If you have a knack for understanding customer needs through active listening and enjoy verifying documents for authenticity, consider the position of Driver License Examiner Assistant at the Bureau of Driver Licensing. We seek individuals who are passionate about ensuring that only knowledgeable and competent drivers are on our roads. Join us in our mission to enhance highway safety and fight against fraud. Apply today to be part of a team dedicated to making a positive impact.
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DESCRIPTION OF WORK
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In this position, you will play a crucial role in providing driver licensing services to the public. Your responsibilities include greeting customers with professionalism, verifying their identification, assisting them in completing application forms, and entering data into online licensing systems. Additionally, you will distribute relevant forms and informational brochures based on customer needs. You will also conduct standardized knowledge tests to assess applicants' understanding of motor vehicle laws and perform vision screenings using a telebinocular instrument. A solid understanding of available services, such as REAL ID and non-REAL ID options, as well as the procedures for renewals, duplicates, and transfers, is essential. It is important to ensure compliance with fee waiver guidelines and customer service policies while issuing and scanning forms related to citizenship status. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:
- Full-time employment, 80 hours bi-weekly
- Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
- Overtime and travel as needed
- Telework: You will not have the option to telework in this position.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS Minimum Experience and Training Requirements:
- One year of experience obtaining, evaluating, and providing information to the public.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
Legal Requirements:
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
- This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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EXAMINATION INFORMATION
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- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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Commonwealth Of Pennsylvania
$43,397.00 - $64,762.00 Annually
Sep 22, 2025