Manager/Sr. Manager - Utilities & Site Services

Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals.

At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska's Safest Companies, with a long-standing presence in the Lincoln community. We are a clean, modern site that continues to innovate and grow.

Benefits Include:

4 weeks accrued paid vacation and 13 paid holidays.

401(k) match with company profit sharing.

Tuition reimbursement and Student Loan repayment program.

Great Health, personal, and family benefits starting day 1.

Position Summary

The Senior Manager of Utilities & Site Services is accountable for leading the strategic and operational management of all site utility systems to support uninterrupted, compliant, and efficient operations at a large-scale biopharmaceutical manufacturing site focused on animal vaccine production. This includes responsibility for clean utilities (e.g., WFI, pure steam, freezers, clean compressed air), black utilities (e.g., boilers, chillers, HVAC, compressed air, water systems), and site services (e.g., waste management, grounds, janitorial environmental systems, energy systems).

This role provides technical leadership, ensures utility system reliability, supports capital projects, and oversees compliance with GMP, environmental, and safety regulations. The position collaborates with engineering, quality, EHS, and operations teams to deliver world-class facility and utility performance while managing risks and optimizing resource usage.

Hours: 1st shift.

Position Responsibilities

Leadership & Strategy

• Lead the long-term vision and strategy for utilities and site services aligned with business growth and regulatory needs.
• Drive utility system performance improvement through digital transformation, automation, and innovation.
• Develop and manage utility budgets, forecasts, and resource planning.
• Serve as technical SME and lead interface for utilities in regulatory inspections and internal audits.

Utilities Operations & Maintenance

• Oversee operation and maintenance of all clean and black utility systems, ensuring compliance with cGMP, safety, and environmental standards.
• Ensure utilities capacity meets site production requirements with appropriate redundancy and reliability.
• Optimize energy and water consumption through sustainability and efficiency initiatives.
• Lead investigation and resolution of utility deviations, excursions, and system failures.

Team Leadership

• Build, develop, and lead a multidisciplinary team of utility engineers, operators, technicians, and contractors.
• Establish clear team goals, KPIs, and development plans aligned with site performance expectations.
• Promote a culture of safety, accountability, and continuous improvement.

Project & Capital Support

• Support or lead utility-related capital projects including new equipment, expansions, or upgrades.
• Ensure successful utility commissioning, qualification, and validation (CQV) in partnership with QA and validation teams.
• Provide engineering guidance on utility integration with new production or R&D areas.

Compliance & Risk Management

• Ensure full compliance with GMP, FDA, USDA, EPA, OSHA, and local environmental regulations.
• Manage utility system documentation, P&IDs, SOPs, and change controls.
• Maintain risk assessments and business continuity plans for utility systems.

Education and Experience

• B.S. or Master's degree in Mechanical, Electrical, Chemical, or Facilities Engineering is required.
• 12+ years of experience in utility or facility management in a cGMP-regulated biopharmaceutical or manufacturing environment. (Manager: 7+ years of experience)
• Thorough understanding of continuous improvement methodologies and root cause analysis.
• 5+ years of leadership experience managing managers and technical or multidisciplinary teams. (Manager: 3+ years)
• Experience managing multi-layer maintenance organizations of at least 50+ employees and contractors.
• Strong experience with utility system operations, risk management, and regulatory inspections.
• Expertise with Master Data, Data Analytics, and advanced reporting is a plus (Manager: Not a plus)

Technical Skills and Competencies Required

Technical Expertise:

• In-depth knowledge of clean and black utility systems (e.g., WFI, pure steam, HVAC, boilers, chillers, compressed air).
• Understanding of CQV, P&IDs, BMS/EMS systems, and reliability-centered maintenance.
• Strong understanding of GMP, environmental, and EHS compliance requirements.
• Knowledge of continuous improvement processes (TPM, Lean, Six Sigma).
• Experience with CMMS (SAP PM, Maximo, or similar).
• Familiarity with predictive maintenance technologies and tools.
• Experience with energy optimization and sustainability initiatives.

Leadership & Soft Skills:

• Strategic thinking with the ability to align engineering goals with business objectives.
• Strong communication and cross-functional leadership skills.
• Excellent problem-solving, decision-making, and analytical abilities.
• Demonstrated ability to manage complex systems and drive operational excellence.
• Results-driven with a focus on continuous improvement.

Key Metrics of Success

• Reduction in unplanned downtime and maintenance costs.
• Improvement in reliability metrics (e.g., Breakdowns, MTBF, OEE, Wrench Time).
• Successful execution of PM/PdM programs.
• High team engagement and skill development.

Physical Position Requirements

• SAFELY work in an industrial environment using approved procedures, i.e., Lockout/Tagout, confined space, line break, right to know, PPE, etc.,
• Occasionally lift to 50 lbs.
• Work in areas that may be hot, cold, stinky, noisy, ultra-clean, or require additional PPE. May be exposed to temperature variations, prolonged standing, or walking.

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.