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Content Strategy Director (Remote)

MultiPlan
United States
Sep 17, 2025
At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders -- internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!
JOB SUMMARY: The Director of Content Strategy is a visionary, strategic leader responsible for defining and leading a content strategy that amplifies our brand, strengthens our reputation as a healthcare technology leader, and builds trust across payors, providers, patients and partners. This leader will translate complex concepts into compelling narratives that drive engagement, thought leadership and measurable business outcomes. The Director will be a part of the Brand Marketing team and will partner closely with communications, product marketing and executive leadership to ensure a consistent voice, powerful storytelling and content excellence across all channels.


JOB ROLES AND RESPONSIBILITIES:


1. Develop a holistic content strategy that advances our brand positioning, showcases innovation and reinforces our mission
2. Partner with cross-functional teams to align content priorities with brand marketing, product launches, corporate communications, demand generation and customer engagement initiatives.
3. Establish and maintain editorial standards, governance and messaging frameworks tailored to the healthcare technology landscape.
4. Manage a team of freelance writers and editors; collaborate with Creative Services on content production and with Digital Marketing on the editorial calendar.
5. Plan and oversee content that supports multiple audiences: healthcare payors, providers, patients, policymakers, investors and employees.
6. Build a thought leadership program; develop compelling thought leadership content that positions the company as an authority on various topics such as digital transformation and AI in healthcare.
7. Ensure content is optimized for SEO, discoverability and multi-channel engagement.
8. Define KPIs to measure the impact of content on awareness, engagement, lead generation and brand health.
9. Partner with analytics teams to track performance and continually refine the strategy; apply insights from industry trends, competitor analysis and audience feedback to evolve the content approach.
10. Select, develop, and evaluate staff to ensure the efficient operation of department.
11. Collaborate, coordinate, and communicate across disciplines and departments.
12. Demonstrate Company's Core Competencies and values held within.
13. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.
14. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


JOB SCOPE:
This position works independently under general supervision to complete the position responsibilities. Work may often be varied and complex in nature and require an extensive array of knowledge. The position may charge the incumbent to make effective, sound business decisions which overall organizational impact. The incumbent utilizes in-depth knowledge, advanced problem solving skills and an understanding of company priorities to achieve results. The incumbent may provide mentorship to department colleagues as needed.
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